Mac Big Sur Install Failure

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
jpwav716
Posts: 23
Joined: Thu Feb 22, 2018 10:51 am
x 1

Mac Big Sur Install Failure

Post by jpwav716 »

I mentioned this in the thread on "can't delete tasks", but I thought it deserved its own topic.

I run the 20201030 installer package on my 2014 Mac mini and always get an installation failed message. I am trying to install the DVR portion, but choose both.

I have also tried installing with Pacifist and afterwards rant Pacifist's "verify". Here is the log:

...........

Package report for package HDHomeRun Installer.pkg

Generated by Pacifist 3.6.2

Summary

(Jump to: Summary Files Verified Present Files Missing Files Zero-Length Files Changed Permissions Changed Files )

Package report for package HDHomeRun Installer.pkg on Friday, December 25, 2020 at 3:24:11 PM Central Standard Time

69 files were scanned.

67 of 69 files were present on the hard disk.

0 of 69 files had a file size of zero although a nonzero size was specified in the package.

3 of 69 files had file permissions that did not match those specified in the package.

0 of 69 files had checksums that did not match those specified in the package.


Files Verified

(Jump to: Summary Files Verified Present Files Missing Files Zero-Length Files Changed Permissions Changed Files )

Verification was run for the following files and folders:

/.
/.
/.
/usr
/usr/local
/usr/local/bin
/.
/Applications
/Applications/HDHomeRun.app
/usr/local/bin/hdhomerun_config
/Applications/HDHomeRun.app/Contents
/Applications/HDHomeRun.app/Contents/Frameworks
/Applications/HDHomeRun.app/Contents/Frameworks/ffmpeg.framework
/Applications/HDHomeRun.app/Contents/Frameworks/ffmpeg.framework/Resources
/Applications/HDHomeRun.app/Contents/Frameworks/ffmpeg.framework/Versions
/Applications/HDHomeRun.app/Contents/Frameworks/ffmpeg.framework/Versions/A
/Applications/HDHomeRun.app/Contents/Frameworks/ffmpeg.framework/Versions/A/Resources
/Applications/HDHomeRun.app/Contents/Frameworks/ffmpeg.framework/Versions/A/Resources/Info.plist
/Applications/HDHomeRun.app/Contents/Frameworks/ffmpeg.framework/Versions/A/_CodeSignature
/Applications/HDHomeRun.app/Contents/Frameworks/ffmpeg.framework/Versions/A/_CodeSignature/CodeResources
/Applications/HDHomeRun.app/Contents/Frameworks/ffmpeg.framework/Versions/Current
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftAVFoundation.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/ffmpeg.framework/ffmpeg
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftAppKit.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftCoreAudio.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftCoreData.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftCoreFoundation.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftCoreGraphics.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftCoreImage.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftCoreMedia.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftDarwin.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftDispatch.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftIOKit.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftMetal.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftObjectiveC.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftQuartzCore.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftXPC.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftFoundation.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftos.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftsimd.dylib
/Applications/HDHomeRun.app/Contents/Info.plist
/Applications/HDHomeRun.app/Contents/MacOS
/Applications/HDHomeRun.app/Contents/PkgInfo
/Applications/HDHomeRun.app/Contents/Resources
/Applications/HDHomeRun.app/Contents/Resources/AppIcon.icns
/Applications/HDHomeRun.app/Contents/Resources/Assets.car
/Applications/HDHomeRun.app/Contents/Resources/Base.lproj
/Applications/HDHomeRun.app/Contents/Resources/Base.lproj/Main.storyboardc
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftCore.dylib
/Applications/HDHomeRun.app/Contents/Resources/Base.lproj/Main.storyboardc/Info.plist
/Applications/HDHomeRun.app/Contents/Resources/Base.lproj/Main.storyboardc/MainMenu.nib
/Applications/HDHomeRun.app/Contents/Resources/Base.lproj/Main.storyboardc/NSWindowController-B8D-0N-5wS.nib
/Applications/HDHomeRun.app/Contents/Resources/Settings.storyboardc
/Applications/HDHomeRun.app/Contents/Resources/Base.lproj/Main.storyboardc/XfG-lQ-9wD-view-m2S-Jp-Qdl.nib
/Applications/HDHomeRun.app/Contents/Resources/Settings.storyboardc/Info.plist
/Applications/HDHomeRun.app/Contents/Resources/Settings.storyboardc/SettingsID.nib
/Applications/HDHomeRun.app/Contents/Resources/Settings.storyboardc/wo8-n0-Eke-view-Zex-jP-ocd.nib
/Applications/HDHomeRun.app/Contents/_CodeSignature
/Applications/HDHomeRun.app/Contents/_CodeSignature/CodeResources
/.
/Library
/Library/LaunchDaemons
/Library/LaunchDaemons/com.silicondust.dvr.plist
/Users
/Users/HDHomeRun
/Users/HDHomeRun/uninstall
/Applications/HDHomeRun.app/Contents/Frameworks/ffmpeg.framework/Versions/A/ffmpeg
/Applications/HDHomeRun.app/Contents/MacOS/HDHomeRun
/Users/HDHomeRun/hdhomerun_record

Present Files

(Jump to: Summary Files Verified Present Files Missing Files Zero-Length Files Changed Permissions Changed Files )

The following files were found on your hard disk:

/.
/.
/.
/.
/.
/Applications
/Applications/HDHomeRun.app
/Applications/HDHomeRun.app/Contents
/Applications/HDHomeRun.app/Contents/_CodeSignature
/Applications/HDHomeRun.app/Contents/_CodeSignature/CodeResources
/Applications/HDHomeRun.app/Contents/Frameworks
/Applications/HDHomeRun.app/Contents/Frameworks/ffmpeg.framework
/Applications/HDHomeRun.app/Contents/Frameworks/ffmpeg.framework/ffmpeg
/Applications/HDHomeRun.app/Contents/Frameworks/ffmpeg.framework/Versions
/Applications/HDHomeRun.app/Contents/Frameworks/ffmpeg.framework/Versions/A
/Applications/HDHomeRun.app/Contents/Frameworks/ffmpeg.framework/Versions/A/_CodeSignature
/Applications/HDHomeRun.app/Contents/Frameworks/ffmpeg.framework/Versions/A/_CodeSignature/CodeResources
/Applications/HDHomeRun.app/Contents/Frameworks/ffmpeg.framework/Versions/A/ffmpeg
/Applications/HDHomeRun.app/Contents/Frameworks/ffmpeg.framework/Versions/A/Resources
/Applications/HDHomeRun.app/Contents/Frameworks/ffmpeg.framework/Versions/A/Resources/Info.plist
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftAppKit.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftAVFoundation.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftCore.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftCoreAudio.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftCoreData.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftCoreFoundation.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftCoreGraphics.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftCoreImage.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftCoreMedia.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftDarwin.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftDispatch.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftFoundation.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftIOKit.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftMetal.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftObjectiveC.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftos.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftQuartzCore.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftsimd.dylib
/Applications/HDHomeRun.app/Contents/Frameworks/libswiftXPC.dylib
/Applications/HDHomeRun.app/Contents/Info.plist
/Applications/HDHomeRun.app/Contents/MacOS
/Applications/HDHomeRun.app/Contents/MacOS/HDHomeRun
/Applications/HDHomeRun.app/Contents/PkgInfo
/Applications/HDHomeRun.app/Contents/Resources
/Applications/HDHomeRun.app/Contents/Resources/AppIcon.icns
/Applications/HDHomeRun.app/Contents/Resources/Assets.car
/Applications/HDHomeRun.app/Contents/Resources/Base.lproj
/Applications/HDHomeRun.app/Contents/Resources/Base.lproj/Main.storyboardc
/Applications/HDHomeRun.app/Contents/Resources/Base.lproj/Main.storyboardc/Info.plist
/Applications/HDHomeRun.app/Contents/Resources/Base.lproj/Main.storyboardc/MainMenu.nib
/Applications/HDHomeRun.app/Contents/Resources/Base.lproj/Main.storyboardc/NSWindowController-B8D-0N-5wS.nib
/Applications/HDHomeRun.app/Contents/Resources/Base.lproj/Main.storyboardc/XfG-lQ-9wD-view-m2S-Jp-Qdl.nib
/Applications/HDHomeRun.app/Contents/Resources/Settings.storyboardc
/Applications/HDHomeRun.app/Contents/Resources/Settings.storyboardc/Info.plist
/Applications/HDHomeRun.app/Contents/Resources/Settings.storyboardc/SettingsID.nib
/Applications/HDHomeRun.app/Contents/Resources/Settings.storyboardc/wo8-n0-Eke-view-Zex-jP-ocd.nib
/Library
/Library/LaunchDaemons
/Library/LaunchDaemons/com.silicondust.dvr.plist
/Users
/Users/HDHomeRun
/Users/HDHomeRun/uninstall
/usr
/usr/local
/usr/local/bin
/usr/local/bin/hdhomerun_config
/Users/HDHomeRun/hdhomerun_record

Missing Files

(Jump to: Summary Files Verified Present Files Missing Files Zero-Length Files Changed Permissions Changed Files )

The following files were not found on your hard disk. The package may not have been completely installed, or the files may have been deleted.

Missing Files:

/Applications/HDHomeRun.app/Contents/Frameworks/ffmpeg.framework/Resources
/Applications/HDHomeRun.app/Contents/Frameworks/ffmpeg.framework/Versions/Current

Zero-Length Files

(Jump to: Summary Files Verified Present Files Missing Files Zero-Length Files Changed Permissions Changed Files )

No zero-length files were found on the hard disk for which the package specified a non-zero file size.

Changed Permissions

(Jump to: Summary Files Verified Present Files Missing Files Zero-Length Files Changed Permissions Changed Files )

The following files’ file permissions did not match those specified in the package. The permissions may have been changed since the files were installed. It is normal for some files to have different permissions from those defined in the system, because some files may be recreated or modified by the system. Other files, though, do not function properly if they do not have the correct permissions. If a file was installed by Apple software and you suspect that its permissions are incorrect, the easiest way to fix it is to run Repair Disk Permissions under the First Aid tab in Disk Utility.

Files with changed permissions:

/Applications - group is 80, package specifies 0, mode is 775, package specifies 755
/Users - group is 80, package specifies 0
/Users/HDHomeRun - owner is 501, package specifies 0, group is 80, package specifies 0

Changed Files

(Jump to: Summary Files Verified Present Files Missing Files Zero-Length Files Changed Permissions Changed Files )

No files were found on the hard disk whose contents differed from the contents of the files in the package.

jpwav716
Posts: 23
Joined: Thu Feb 22, 2018 10:51 am
x 1

Re: Mac Big Sur Install Failure

Post by jpwav716 »

I was so excited to see a new BETA version for Mac 20210103

But the DVR portion stills gives me a failed installation notice.
2014 Mac mini
Big Sur OS

Online
nickk
Silicondust
Posts: 16557
Joined: Tue Jan 13, 2004 9:39 am
x 129

Re: Mac Big Sur Install Failure

Post by nickk »

Can you please post a screenshot of the error message...

Nick

calavera24
Posts: 4
Joined: Mon Jan 04, 2021 11:51 am
x 1

Re: Mac Big Sur Install Failure

Post by calavera24 »

Same error. Would like to post a screenshot, but how?

Anyway, the installer shows a window which, in the summary, reports:

An error occurred during installation.

Then below a yellow triangle with a ! inside

The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.

Online
nickk
Silicondust
Posts: 16557
Joined: Tue Jan 13, 2004 9:39 am
x 129

Re: Mac Big Sur Install Failure

Post by nickk »

Are you installing with or with the RECORD engine?

Nick


calavera24
Posts: 4
Joined: Mon Jan 04, 2021 11:51 am
x 1

Re: Mac Big Sur Install Failure

Post by calavera24 »

Both => installation failed error
Only record engine => error
Without record engine => NO error

jpwav716
Posts: 23
Joined: Thu Feb 22, 2018 10:51 am
x 1

Re: Mac Big Sur Install Failure

Post by jpwav716 »

Update: The new beta 20210105 still fails.

jasonl
Expert
Posts: 15485
Joined: Sun Oct 28, 2007 9:23 pm
x 39

Re: Mac Big Sur Install Failure

Post by jasonl »

I found an issue with the DVR installation script and sent the info to Nick. Looks like Apple might have changed some things behind the scenes and it invalidated something the script was doing to create the account the DVR runs under.

jpwav716
Posts: 23
Joined: Thu Feb 22, 2018 10:51 am
x 1

Re: Mac Big Sur Install Failure

Post by jpwav716 »

Thank you!

jpwav716
Posts: 23
Joined: Thu Feb 22, 2018 10:51 am
x 1

Re: Mac Big Sur Install Failure

Post by jpwav716 »

If it was Apple's fault in Big Sur, it has not been fixed in the new 11.2 beta I installed today. 11.2 Beta (20D5042d)

Using HD HOMERUN Beta 20210105, which appears to be the latest.

jpwav716
Posts: 23
Joined: Thu Feb 22, 2018 10:51 am
x 1

Re: Mac Big Sur Install Failure

Post by jpwav716 »

I just downloaded Mac Beta Install 20210118. Install DVR still fails.

jpwav716
Posts: 23
Joined: Thu Feb 22, 2018 10:51 am
x 1

Re: Mac Big Sur Install Failure

Post by jpwav716 »

I installed another Big Sur beta update: 11.2 (20D53)
I still get a failed install with hdhomerun_mac_20210118, so if Apple broke the install script, no fix has come from them, yet.

jpwav716
Posts: 23
Joined: Thu Feb 22, 2018 10:51 am
x 1

Re: Mac Big Sur Install Failure

Post by jpwav716 »

I installed the Big Sur 11.3 Beta update and re-ran HDHomerun beta installer 20210118, which is the latest I found for Mac.

Still get install failed notice with DVR portion.

NedS
Silicondust
Posts: 1881
Joined: Mon Dec 10, 2018 12:38 pm
x 66

Re: Mac Big Sur Install Failure

Post by NedS »

We found the issue and should have it fixed within the week (most likely tomorrow).

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