HDHD connect duo losing channels

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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styyxx
Posts: 9
Joined: Fri Nov 13, 2020 3:16 am

HDHD connect duo losing channels

Post by styyxx »

Hello,
I am experiencing the following problem with my recently purchased HDHR connect duo.

In a few occasions I have noticed some channels disappearing after the HDHR is disconnected from power, namely channels with numbers > 514.

If I rescan, all channels reappear correctly. The channels with numbers < 514 still that I disabled still show the "disabled" status after rescan (red "X"). If I disable some of the new channels they will not appear in the UI. So everything seems fine.

Now, if the HDHR loses power then only channels < 514 are still there, with the red cross if that's the case. I rescan, and the new channels do not have any cross mark if they were disabled.

Hope this is clear.

Clients are a FireTV 4K and fire tv 2nd gen, but it also appears on PC and other clients I tried (Plex and Channels).

Any idea why this happens?

styyxx
Posts: 9
Joined: Fri Nov 13, 2020 3:16 am

Re: HDHD connect duo losing channels

Post by styyxx »

HDHR ID is 12410453

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