Lost listings for 2 channels

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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jph1589
Posts: 28
Joined: Sun Feb 24, 2019 11:19 am

Lost listings for 2 channels

Post by jph1589 »

Sometime in the last few months 2 cable channels that had directory listings before no longer have any. I dont see anything that has changed. How do I go about finding the problem?

Channels 4.1 and 5.1

jasonl
Expert
Posts: 15342
Joined: Sun Oct 28, 2007 9:23 pm
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Re: Lost listings for 2 channels

Post by jasonl »

As long as the channels have both numbers and names SD can assign guide listings. Post to the Guide Issues forum with the device ID for your HDHomeRun and whatever the listings for those channels should be. When you're using clear QAM, if the cable provider changes the name assigned to a channel, the guide listing has to be manually re-entered by SD.

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