Win10 HDHR app - slice won't slide out when you click the mouse in the window

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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leerandall
Posts: 716
Joined: Sat Mar 16, 2013 5:49 pm
Device ID: 131102D9, 1326E147

Win10 HDHR app - slice won't slide out when you click the mouse in the window

Post by leerandall »

I'm currently running the HDHR 2020902 UI on my Win10 desktop, but this issue began at least with the previous version. I can't pinpoint a version where it began, however. I used to be able to click in the HDHR window to make the slice slide out so I could type in a channel number to change to. And I can still do that for a period of time after I first start the HDHR app. But after watching live TV for a period of time (an hour or so), when I click in the HDHR window, the slice will not slide out. I can, however, type in a channel number and press the enter key twice and it will change channels, even though the slice does not slide out. With past versions, even typing a channel number, or using the up/down arrow keys, would cause the slice to slide out, but it's not doing that now.

If I go to the menu (Live/Recorded/Discover/Tasks/Settings) and then go back to live TV, the slice will once again work as expected, but only for a period of time before it reverts to the above-described abnormal behavior.

leerandall
Posts: 716
Joined: Sat Mar 16, 2013 5:49 pm
Device ID: 131102D9, 1326E147

Re: Win10 HDHR app - slice won't slide out when you click the mouse in the window

Post by leerandall »

Has nobody else been seeing this issue on Win10?

emg60060
Posts: 48
Joined: Sun Jan 06, 2019 2:54 pm

Re: Win10 HDHR app - slice won't slide out when you click the mouse in the window

Post by emg60060 »

I noticed the same behavior on my XBox during the weekend.

leerandall
Posts: 716
Joined: Sat Mar 16, 2013 5:49 pm
Device ID: 131102D9, 1326E147

Re: Win10 HDHR app - slice won't slide out when you click the mouse in the window

Post by leerandall »

Thank you. So it's not just me.

NedS
Silicondust
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Joined: Mon Dec 10, 2018 12:38 pm
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Re: Win10 HDHR app - slice won't slide out when you click the mouse in the window

Post by NedS »

Will look into it.

leerandall
Posts: 716
Joined: Sat Mar 16, 2013 5:49 pm
Device ID: 131102D9, 1326E147

Re: Win10 HDHR app - slice won't slide out when you click the mouse in the window

Post by leerandall »

Thank you, Ned.

btambling
Posts: 22
Joined: Wed May 27, 2015 10:11 pm

Re: Win10 HDHR app - slice won't slide out when you click the mouse in the window

Post by btambling »

Yes, been happening for maybe two-weeks for me on Windows 10. After I've been watching live TV for awhile, you lose channel slices (but still have the timeline / options at bottom, just nothing to right). Going to recordings and back to live tv fixes it for a time, then disappears again.

emg60060
Posts: 48
Joined: Sun Jan 06, 2019 2:54 pm

Re: Win10 HDHR app - slice won't slide out when you click the mouse in the window

Post by emg60060 »

I experienced the missing/unviewable slice guide on my XBox 2x again today. Closing and reopening HDHR fixes it, at least temporarily. Running 20201006/20200924.

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