Choppy Video/Audio Playback - Amazon Fire HD 8 Plus

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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dugiehowsa
Posts: 123
Joined: Sat Mar 21, 2015 1:19 pm

Choppy Video/Audio Playback - Amazon Fire HD 8 Plus

Post by dugiehowsa »

Tuner
Model: HDHR3-CC
Device ID: 131995C9
Firmware: 20200521

Android App
Version: 20200615 (App) / 20200709 (UI)

Android Tablet
Fire HD 8 Plus (10th gen)
Fire OS 7.3.1.5

Diagnostics enable for both the tuner and app.

Greetings. For the past two weeks, I have noticed poor playback quality of the HDHomeRun app on my Fire HD 8 Plus tablet. Both the video and the audio is choppy. The behavior is the same whether advanced features are enabled or disabled. Playback on my Samsung Galaxy 8 and Fire TV Cube is perfect.

thedoomster
Posts: 150
Joined: Fri Nov 27, 2015 6:14 pm
Device ID: 131CC070
Location: Rochester, NY

Re: Choppy Video/Audio Playback - Amazon Fire HD 8 Plus

Post by thedoomster »

I get this on Windows and Android TV unless I turn OFF AC3 Passthrough.

dugiehowsa
Posts: 123
Joined: Sat Mar 21, 2015 1:19 pm

Re: Choppy Video/Audio Playback - Amazon Fire HD 8 Plus

Post by dugiehowsa »

thedoomster wrote:
Fri Aug 28, 2020 11:07 am
I get this on Windows and Android TV unless I turn OFF AC3 Passthrough.
AC3 Passthrough is not an option available on the Amazon Fire Tablets.

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NedS
Silicondust
Posts: 1383
Joined: Mon Dec 10, 2018 12:38 pm

Re: Choppy Video/Audio Playback - Amazon Fire HD 8 Plus

Post by NedS »

Are you using an 802.11AC (aka "Wi-Fi 5") wifi connection on the tablet?

dugiehowsa
Posts: 123
Joined: Sat Mar 21, 2015 1:19 pm

Re: Choppy Video/Audio Playback - Amazon Fire HD 8 Plus

Post by dugiehowsa »

NedS wrote:
Mon Aug 31, 2020 1:03 pm
Are you using an 802.11AC (aka "Wi-Fi 5") wifi connection on the tablet?
Yes. The tablet is connected to the 5 GHz interface of the Linksys WRT1200AC router.
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consorts
Posts: 70
Joined: Thu Oct 19, 2017 11:41 am
Device ID: 378163771 55318008
Location: NYC

Re: Choppy Video/Audio Playback - Amazon Fire HD 8 Plus

Post by consorts »

fire 4k stick some channel video is cropped.
i don't see this on the win10 client nor regular ota tv.

both my extends are at Firmware: 20200907
win10 shows 20200529(app) 2020902(ui)
fire4k shows 20200615(app) 2020902(ui)

U P D A T E : my firestick 4K now shows
fire4k shows 20200615(app) 2020915b(ui)
so i guess they pushed out a fix - thanx SI ;)

i rebooted everything, still the same issue.
this must have started in the last 24 hours
because i watch pbs new hour weekdays.

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