mouse /mouse pad clicks don't work for all actions

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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spunkyaz
Posts: 143
Joined: Thu Jan 17, 2013 11:06 pm
Device ID: 1043EDC6, 104440BC, 10721299, 1315B3E6, 13170CEC, 15302FBB
Location: Oro Valley AZ 85755

mouse /mouse pad clicks don't work for all actions

Post by spunkyaz »

Since yesterday my mouse / mouse pad does not work for all actions. Specifically I cannot activate a selected recording or delete a recording with my mouse. Live TV is not effected. I have Win 10 2004 loaded on the two PC's with issues. I have the latest firmware and HDHR app loaded on both PC's. Looking for a fix soon. It is a pain to use the keyboard to complete these actions.
THX,
Spunkyaz

signcarver
Expert
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Joined: Wed Jan 24, 2007 1:04 am
Device ID: 131B34B7 13231F92 1070A18E 1073ED6F 15300C36

Re: mouse /mouse pad clicks don't work for all actions

Post by signcarver »

The important information is UI version not firmware and most often not app version, as the issue you described that came up with latest app version has been going around the past week was apparently fixed today (yesterday is version # from what I can see) for many.

spunkyaz
Posts: 143
Joined: Thu Jan 17, 2013 11:06 pm
Device ID: 1043EDC6, 104440BC, 10721299, 1315B3E6, 13170CEC, 15302FBB
Location: Oro Valley AZ 85755

Re: mouse /mouse pad clicks don't work for all actions

Post by spunkyaz »

20200609 UI access to early features turned off Diagnostics turned on.

signcarver
Expert
Posts: 8920
Joined: Wed Jan 24, 2007 1:04 am
Device ID: 131B34B7 13231F92 1070A18E 1073ED6F 15300C36

Re: mouse /mouse pad clicks don't work for all actions

Post by signcarver »

That's the one that is working now for me.

spunkyaz
Posts: 143
Joined: Thu Jan 17, 2013 11:06 pm
Device ID: 1043EDC6, 104440BC, 10721299, 1315B3E6, 13170CEC, 15302FBB
Location: Oro Valley AZ 85755

Re: mouse /mouse pad clicks don't work for all actions

Post by spunkyaz »

Yesterday 06/10/20 I was still having the reported issue. Although some recordings did respond to the mouse.
So far today 06/11/20 , All recordings work with all mouse controls. Promising...

Mouse controls worked throughout the day yesterday 06/11/20. It is nice to have my mouse controls back. :D

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