Live Sound dropping out intermittently - farmall.dude

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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farmall.dude
Posts: 6
Joined: Fri Oct 26, 2018 3:04 pm

Live Sound dropping out intermittently - farmall.dude

Post by farmall.dude »

I'm down to 25 channels (of the only 36 I had), but so far no glitchy audio.

farmall.dude
Posts: 6
Joined: Fri Oct 26, 2018 3:04 pm

Re: Live Sound dropping out intermittently

Post by farmall.dude »

OK, this is unacceptable. Now I'm down to 8 channels (4.1, 4.2, 4.3, 4.4, 20.1, 20.2, 20.3 and 29). All of them are TERRIBLE with choppy audio and glitchy video. I want my old firmware back! :x :x :x :x :x :x :x :x :x :x :x :x :x :x :x :x :x

nickk
Silicondust
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Re: Live Sound dropping out intermittently - farmall.dude

Post by nickk »

Please enable "send diagnostic information" on the device webpage System Menu and reply back with the Device ID.

You can get to the device webpage by going to http://hdhomerun.local/

Nick

farmall.dude
Posts: 6
Joined: Fri Oct 26, 2018 3:04 pm

Re: Live Sound dropping out intermittently - farmall.dude

Post by farmall.dude »

Just applied the latest firmware, rescanned and same results. Here is the info you requested:
Model: HDHR5-4US
Device ID: 1070E036
(from)
Firmware: 20200225
(to)
Firmware: 20200521

Diagnostics are on.

nickk
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Re: Live Sound dropping out intermittently - farmall.dude

Post by nickk »

You have almost no signal reaching the HDHomeRun.

What is the antenna / cable / splitter / amplifier path to the HDHomeRun?

Nick

farmall.dude
Posts: 6
Joined: Fri Oct 26, 2018 3:04 pm

Re: Live Sound dropping out intermittently - farmall.dude

Post by farmall.dude »

Nothing has changed in the 1 1/2 years it's been in use. 1 barrel connector, no splitters. It's worked fine up until recently. However, I will double check connections. I suppose it's possible something is loose.

Jimmersd
Posts: 383
Joined: Thu Jun 27, 2013 5:32 pm

Re: Live Sound dropping out intermittently - farmall.dude

Post by Jimmersd »

farmall.dude wrote:
Sat May 30, 2020 5:42 am
Nothing has changed in the 1 1/2 years it's been in use. 1 barrel connector, no splitters. It's worked fine up until recently. However, I will double check connections. I suppose it's possible something is loose.
Do you have an antenna amp?

farmall.dude
Posts: 6
Joined: Fri Oct 26, 2018 3:04 pm

Re: Live Sound dropping out intermittently - farmall.dude

Post by farmall.dude »

Haven't needed one for the past 1 1/2 years.

nickk
Silicondust
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Re: Live Sound dropping out intermittently - farmall.dude

Post by nickk »

What model of antenna and how is it mounted?

Nick

Jimmersd
Posts: 383
Joined: Thu Jun 27, 2013 5:32 pm

Re: Live Sound dropping out intermittently - farmall.dude

Post by Jimmersd »

Do you have a TV that you can hook directly up to the antenna?

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