Jittery picture on Weather Channel on Firestick 4K

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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elabra
Posts: 284
Joined: Wed May 27, 2015 2:32 pm
Device ID: Device ID's: 101AD44A, 10430908, 104656E0, 104DE046, 131D89CA, 131F796F, 1045F491, 13254474
Location: Atlanta, Ga USA

Jittery picture on Weather Channel on Firestick 4K

Post by elabra » Tue Mar 03, 2020 7:56 am

Getting jittery picture on Weather Channel (832). Other channels appear OK but Weather Channel picture is jittery only on Firestick 4K - it looks fine when watching on HD App on Windows 10 but always jittery on Firestick.

Other cable channels on the Firestick appear OK.

I have enabled diagnostic data on both of my Primes and also on the App.... hopefully you will be able to get good data/info to see what the issue is. Thanks

131F796F
131D89CA

Both tuners are on latest firmware ver 20200225

elabra
Posts: 284
Joined: Wed May 27, 2015 2:32 pm
Device ID: Device ID's: 101AD44A, 10430908, 104656E0, 104DE046, 131D89CA, 131F796F, 1045F491, 13254474
Location: Atlanta, Ga USA

Re: Jittery picture on Weather Channel on Firestick 4K

Post by elabra » Tue Mar 03, 2020 8:00 am

Also the channel looks fine when watching it on Plex Live TV so it seems to be related to the HD app on the firestick only.

jasonl
Posts: 15171
Joined: Sun Oct 28, 2007 9:23 pm

Re: Jittery picture on Weather Channel on Firestick 4K

Post by jasonl » Tue Mar 03, 2020 11:49 am

Please run a channel scan on one of the HDHomeRun PRIME devices then reply back with which one.

elabra
Posts: 284
Joined: Wed May 27, 2015 2:32 pm
Device ID: Device ID's: 101AD44A, 10430908, 104656E0, 104DE046, 131D89CA, 131F796F, 1045F491, 13254474
Location: Atlanta, Ga USA

Re: Jittery picture on Weather Channel on Firestick 4K

Post by elabra » Tue Mar 03, 2020 7:54 pm

jasonl wrote:
Tue Mar 03, 2020 11:49 am
Please run a channel scan on one of the HDHomeRun PRIME devices then reply back with which one.
Channel scan run on ..... device
131D89CA

Thanks

elabra
Posts: 284
Joined: Wed May 27, 2015 2:32 pm
Device ID: Device ID's: 101AD44A, 10430908, 104656E0, 104DE046, 131D89CA, 131F796F, 1045F491, 13254474
Location: Atlanta, Ga USA

Re: Jittery picture on Weather Channel on Firestick 4K

Post by elabra » Wed Mar 04, 2020 9:27 am

elabra wrote:
Tue Mar 03, 2020 7:54 pm
jasonl wrote:
Tue Mar 03, 2020 11:49 am
Please run a channel scan on one of the HDHomeRun PRIME devices then reply back with which one.
Channel scan run on ..... device
131D89CA

Thanks
Just checked Weather Channel again by watching it on the same Prime that I ran the channel scan on and the issue has gone away. Were you able to see anything either yesterday or today that is different?

Issue seems to have gone away today on that Prime that I did the channel scan on. Will try to tune it in on the other Prime that has not had a channel scan run to see if it has the jittery issue.

elabra
Posts: 284
Joined: Wed May 27, 2015 2:32 pm
Device ID: Device ID's: 101AD44A, 10430908, 104656E0, 104DE046, 131D89CA, 131F796F, 1045F491, 13254474
Location: Atlanta, Ga USA

Re: Jittery picture on Weather Channel on Firestick 4K

Post by elabra » Wed Mar 04, 2020 9:36 am

elabra wrote:
Wed Mar 04, 2020 9:27 am
elabra wrote:
Tue Mar 03, 2020 7:54 pm
jasonl wrote:
Tue Mar 03, 2020 11:49 am
Please run a channel scan on one of the HDHomeRun PRIME devices then reply back with which one.
Channel scan run on ..... device
131D89CA

Thanks
Just checked Weather Channel again by watching it on the same Prime that I ran the channel scan on and the issue has gone away. Were you able to see anything either yesterday or today that is different?

Issue seems to have gone away today on that Prime that I did the channel scan on. Will try to tune it in on the other Prime that has not had a channel scan run to see if it has the jittery issue.
My other Prime is now working fine on the Weather Channel as well.... doing a channel scan on it now also.

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