TypeError: Unable to get property 'querySelector' of undefined or null reference

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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kramer34599
Posts: 7
Joined: Thu May 16, 2019 1:21 am

TypeError: Unable to get property 'querySelector' of undefined or null reference

Post by kramer34599 » Wed Feb 19, 2020 3:42 pm

Started getting this error message today while trying to type in channel numbers to change the channel.

kramer34599
Posts: 7
Joined: Thu May 16, 2019 1:21 am

Re: TypeError: Unable to get property 'querySelector' of undefined or null reference

Post by kramer34599 » Wed Feb 19, 2020 3:45 pm

Seems to only be happening in early access.

jasonl
Posts: 15171
Joined: Sun Oct 28, 2007 9:23 pm

Re: TypeError: Unable to get property 'querySelector' of undefined or null reference

Post by jasonl » Wed Feb 19, 2020 4:25 pm

It's already been fixed but there is some sort of caching issue that isn't propagating it out to everyone. It's being worked on now.

jasonl
Posts: 15171
Joined: Sun Oct 28, 2007 9:23 pm

Re: TypeError: Unable to get property 'querySelector' of undefined or null reference

Post by jasonl » Wed Feb 19, 2020 5:19 pm

Should be good now.

kramer34599
Posts: 7
Joined: Thu May 16, 2019 1:21 am

Re: TypeError: Unable to get property 'querySelector' of undefined or null reference

Post by kramer34599 » Sun Feb 23, 2020 3:40 pm

After having this error all my scheduled recordings have been missed. I deleted all the tasks and set up all my recordings again. We'll see if that works...

jasonl
Posts: 15171
Joined: Sun Oct 28, 2007 9:23 pm

Re: TypeError: Unable to get property 'querySelector' of undefined or null reference

Post by jasonl » Sun Feb 23, 2020 4:21 pm

This error was not related to the DVR. Your recordings are not occurring because your DVR subscription is expired. You would have received an invoice email when the payment failed, probably due to an expired or otherwise deactivated credit card. Log in to your account at https://shop.silicondust.com/shop/my-ac ... criptions/ and you should be able to update your payment information and pay the invoice. The DVR will return to normal functionality within 10 minutes.

kramer34599
Posts: 7
Joined: Thu May 16, 2019 1:21 am

Re: TypeError: Unable to get property 'querySelector' of undefined or null reference

Post by kramer34599 » Sun Feb 23, 2020 11:42 pm

Ah yes, thanks. Everything happened around the same time, so I mistakenly thought things were related. I also saw the email in my in box, didn't open it, and assumed everything was good. My mistake for not realizing the card I was using to pay for the service was expired.

Thanks again.

bigfan99
Posts: 47
Joined: Wed Oct 30, 2019 11:41 am

Re: TypeError: Unable to get property 'querySelector' of undefined or null reference

Post by bigfan99 » Sat Mar 21, 2020 6:10 am

I have started getting this error in the last 24 hours. (App Version 20200214)

Suggestions?

--Rob

NedS
Silicondust
Posts: 808
Joined: Mon Dec 10, 2018 12:38 pm

Re: TypeError: Unable to get property 'querySelector' of undefined or null reference

Post by NedS » Sun Mar 22, 2020 3:54 am

bigfan99 wrote:
Sat Mar 21, 2020 6:10 am
I have started getting this error in the last 24 hours. (App Version 20200214)

Suggestions?

--Rob
Turn off "Early access to features" in the HDHomeRun app settings.

bigfan99
Posts: 47
Joined: Wed Oct 30, 2019 11:41 am

Re: TypeError: Unable to get property 'querySelector' of undefined or null reference

Post by bigfan99 » Sun Mar 22, 2020 10:48 am

[/quote]

Turn off "Early access to features" in the HDHomeRun app settings.
[/quote]

Thanks. Will do.

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