WD Mycloud live& DVR link not working

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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Carissa42
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Joined: Wed Feb 12, 2020 12:02 pm

WD Mycloud live& DVR link not working

Post by Carissa42 » Wed Feb 12, 2020 12:11 pm

I am trying to download HD Homerun DVR to my Nas but, the link is not working. Does anyone know where I could get another link

jasonl
Silicondust
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Re: WD Mycloud live& DVR link not working

Post by jasonl » Wed Feb 12, 2020 12:32 pm

Which link isn't working?

Carissa42
Posts: 8
Joined: Wed Feb 12, 2020 12:02 pm

Re: WD Mycloud live& DVR link not working

Post by Carissa42 » Wed Feb 12, 2020 12:35 pm

The manual install link "BETA"

Carissa42
Posts: 8
Joined: Wed Feb 12, 2020 12:02 pm

Re: WD Mycloud live& DVR link not working

Post by Carissa42 » Wed Feb 12, 2020 12:37 pm

When I try to install it will says " FAILED INSTALL APP"

jasonl
Silicondust
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Re: WD Mycloud live& DVR link not working

Post by jasonl » Wed Feb 12, 2020 12:41 pm

Which My Cloud model is it?

Can you reboot the My Cloud, and as soon as it comes back online, try the install again?

Carissa42
Posts: 8
Joined: Wed Feb 12, 2020 12:02 pm

Re: WD Mycloud live& DVR link not working

Post by Carissa42 » Wed Feb 12, 2020 12:52 pm

WD EX2 Ultra

Carissa42
Posts: 8
Joined: Wed Feb 12, 2020 12:02 pm

Re: WD Mycloud live& DVR link not working

Post by Carissa42 » Wed Feb 12, 2020 1:04 pm

OK I will

Carissa42
Posts: 8
Joined: Wed Feb 12, 2020 12:02 pm

Re: WD Mycloud live& DVR link not working

Post by Carissa42 » Wed Feb 12, 2020 1:12 pm

Still not working states,'' Failed to install app."

jasonl
Silicondust
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Re: WD Mycloud live& DVR link not working

Post by jasonl » Wed Feb 12, 2020 1:18 pm

Do you have a Windows PC? If so, follow the "Install to NAS using a PC" instructions at https://info.hdhomerun.com/info/dvr:nas:wd:multiple.

Carissa42
Posts: 8
Joined: Wed Feb 12, 2020 12:02 pm

Re: WD Mycloud live& DVR link not working

Post by Carissa42 » Wed Feb 12, 2020 1:21 pm

no I have a Mac

jasonl
Silicondust
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Re: WD Mycloud live& DVR link not working

Post by jasonl » Wed Feb 12, 2020 1:40 pm

Please go into the NAS's app page, install one of the apps it has available (doesn't matter which one) then try installing the HDHomeRun DVR again. If that works, then just uninstall whichever one you had installed.

Carissa42
Posts: 8
Joined: Wed Feb 12, 2020 12:02 pm

Re: WD Mycloud live& DVR link not working

Post by Carissa42 » Wed Feb 12, 2020 3:34 pm

The app from the NAS page installed but not the HD HOME Run Beta

jasonl
Silicondust
Posts: 15055
Joined: Sun Oct 28, 2007 9:23 pm

Re: WD Mycloud live& DVR link not working

Post by jasonl » Wed Feb 12, 2020 3:53 pm


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