Need to Reactivate DVR Service

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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kman
Posts: 8
Joined: Wed Jan 23, 2013 7:52 pm

Need to Reactivate DVR Service

Post by kman » Sat Feb 01, 2020 10:26 pm

I'm an original Kickstarter DVR subscriber and I was playing around with the settings in the HDHomeRun app on my Nvidia shield and now the DVR Active says "No" and I can't reactivate it. I think I somehow accidentally removed my subscription from it. Unfortunately I forgot what I clicked that seemed to lead to this :/

FYI, I'm running a 2015 Nvidia Shield TV Pro, which is running Nvidia Shield Experience 8.0.2.

Anyone else had a similar experience, or have any suggestions?

NedS
Silicondust
Posts: 730
Joined: Mon Dec 10, 2018 12:38 pm

Re: Need to Reactivate DVR Service

Post by NedS » Sun Feb 02, 2020 12:48 am

Send us an e-mail at support@silicondust.com and we can pull up your activation link for you.

kman
Posts: 8
Joined: Wed Jan 23, 2013 7:52 pm

Re: Need to Reactivate DVR Service

Post by kman » Sun Feb 02, 2020 3:34 pm

That prompted me to look through my emails and I found the link and my code and I've reactivated it! Thanks so much!! Just the reminder I needed 👍🙂

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