Audio dropouts with FireTV

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
Post Reply
craigwillie
Posts: 35
Joined: Mon Jan 09, 2012 11:48 am

Audio dropouts with FireTV

Post by craigwillie » Sat Jan 11, 2020 11:09 am

I am experiencing audio dropouts with the FireTv 4k stick and the latest version on the HDhomerun app/ui. I do not experience this issue when watching the same content using the HDhomerun app on other platforms such as my Android phone.

These dropouts typically occur during show transitions (to/from commercial breaks, promos, etc.)

Nothing has change on the FireTV stick, or my audio receiver setup. This did not occur in previous versions of the HDhomerun app/ui.

Any suggestions? If there is not an easy fix or known problem I will open a support ticket.

NedS
Silicondust
Posts: 856
Joined: Mon Dec 10, 2018 12:38 pm

Re: Audio dropouts with FireTV

Post by NedS » Sat Jan 11, 2020 5:44 pm

Please open a support ticket. We'll likely want a sample of some kind to give to the developers.

jasonl
Expert
Posts: 15177
Joined: Sun Oct 28, 2007 9:23 pm

Re: Audio dropouts with FireTV

Post by jasonl » Sun Jan 12, 2020 2:24 pm

If you disable "Use AC3 passthrough" in the gear menu, does that correct the issue?

Post Reply