no recorded programs visible

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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alangant
Posts: 6
Joined: Thu Dec 20, 2018 6:09 pm

no recorded programs visible

Post by alangant » Tue Dec 03, 2019 10:00 am

I have many recorded programs on my Windows DVR. They are visible and work on clients on other systems. But the recorded screen shows NO programs in the client on the same machine. These programs were visible until recently. Let me know if you need additional info.

Thanks,
Alan

Ken.F
Posts: 2200
Joined: Fri Apr 05, 2013 9:20 am
Device ID: 1041A706, 1043EB32, 104BAD9E, 13168DC5, 1322A7AC
Location: West Rockhill, PA

Re: no recorded programs visible

Post by Ken.F » Tue Dec 03, 2019 10:28 am

You might need to do the loopback fix. See the Troubleshooting section here: https://info.hdhomerun.com/info/dvr:windows

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jasonl
Silicondust
Posts: 14927
Joined: Sun Oct 28, 2007 9:23 pm

Re: no recorded programs visible

Post by jasonl » Tue Dec 03, 2019 12:49 pm

And make sure you have the latest app version installed from the Windows Store.

alangant
Posts: 6
Joined: Thu Dec 20, 2018 6:09 pm

Re: no recorded programs visible

Post by alangant » Tue Dec 03, 2019 7:22 pm

I had already re-applied the loopback fix, no effect. I re-installed the app from the windows store, all is good!
Thanks!

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