MyCloud - Don't Update Firmware!

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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jstewar9
Posts: 5
Joined: Tue Oct 11, 2016 11:39 am

MyCloud - Don't Update Firmware!

Post by jstewar9 » Wed Oct 30, 2019 11:43 pm

If you are using a MyCloud 1st Gen NAS for the DVR service do not update to latest firmware, v04.05.00-342. The latest firmware did not allow me to install the DVR service.

Fortunately, I was able to download the v04.05.00-334 from this page and follow these instructions to downgrade my firmware. After downgrading I successfully installed the DVR service with an issue.

Cheers,
Jonathon

Ken.F
Posts: 2151
Joined: Fri Apr 05, 2013 9:20 am
Device ID: 1041A706, 1043EB32, 104BAD9E, 13168DC5, 1322A7AC
Location: West Rockhill, PA

Re: MyCloud - Don't Update Firmware!

Post by Ken.F » Thu Oct 31, 2019 7:56 am

I'm running v04.05.00-342 without any issues. I always update manually so I have no idea if the firmware upgrade does something wonky that prevents the Windows installer from working correctly but the DVR engine itself runs just fine.

jasonl
Silicondust
Posts: 14628
Joined: Sun Oct 28, 2007 9:23 pm

Re: MyCloud - Don't Update Firmware!

Post by jasonl » Thu Oct 31, 2019 1:36 pm

(replied via ticket)

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