Problems with Hdhr software on Windows 8.1

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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jim_a
Posts: 126
Joined: Fri Jul 10, 2009 11:36 am

Problems with Hdhr software on Windows 8.1

Post by jim_a » Mon Oct 28, 2019 3:29 pm

I am trying to setup Hdhr software on a new Windows 8.1 pro installation with
all Windows updates installed.

Initially Visual C failed to install. I found that I needed to install
KB2999226

I have VLC 3.0.6 installed.

After installing KB2999226 setup finished and I was able to run
channel scans for both digital antenna and cable card (both
antenna and CC are working on two PCs running Windows 7 and
another running Windows 10)

I also tried disabling hardware acceleration in VLC.

After completing setup Hdhr view starts and I get audio but no video. If
I double click on a channel in setup VLC starts then crashes.

Note I haven’t activated Windows 8.1 yet on this PC.

Any suggestions?

System Specs
I3 6100T
Intel HD 530 graphics
16GB memory
Window 8.1 Pro ver 6.3 build 6300
All Windows updates plus KB2999226
VLC 3.0.6
HDHR 20190621

EddieP
Posts: 139
Joined: Sat Jun 08, 2019 11:04 am

Re: Problems with Hdhr software on Windows 8.1

Post by EddieP » Mon Oct 28, 2019 3:30 pm

Make sure you installed the 32 bit version of VLC.

jim_a
Posts: 126
Joined: Fri Jul 10, 2009 11:36 am

Re: Problems with Hdhr software on Windows 8.1

Post by jim_a » Mon Oct 28, 2019 4:02 pm

Thanks
32 bit helps
I uninstalled VLC 64 bit and installed 32 bit 3.0.8.
HDHR view now works but VLC still crashes when started via setup.
Should both the 32-bit and 64-bit VLC be installed?

signcarver
Expert
Posts: 8469
Joined: Wed Jan 24, 2007 1:04 am
Device ID: 131B34B7 13231F92 1070A18E 1073ED6F 15300C36

Re: Problems with Hdhr software on Windows 8.1

Post by signcarver » Tue Oct 29, 2019 6:15 am

If you want the hdhomerun "view" app to work on win 7/8 my suggestion is to never let 64 bit vlc touch the system. Though usually it uninstalls fine I have seen cases where it doesn't clean up well.

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