infinite regression screen, no sound

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
Post Reply
cqcq42
Posts: 12
Joined: Thu Feb 04, 2016 10:43 am

infinite regression screen, no sound

Post by cqcq42 » Sun Oct 20, 2019 10:14 am

My HDHomerun Prime has been setup on an NAS and most clients are working fine (Windows 7 [view only], Windows 10, Mac High Sierra, iPod iOS 10 and iPad iOS 9 using a third party software), except for an HP Compaq notebook (running fully updated 64bit Windows 7 with the latest graphics drivers) which has two major problems.
There is no sound. I have installed VLC and can use VLC to watch the recorded files on my NAS, but live TV has no sound in the HDHomeRun viewer. Volume icon reports sound level at 100%.
When I first open the viewer, the picture is fine, but as soon as I change channels, I get a display of repeated screens of decreasing size (toward the upper right) like the attached image.
Image

leerandall
Posts: 644
Joined: Sat Mar 16, 2013 5:49 pm
Device ID: 131102D9, 1326E147

Re: infinite regression screen, no sound

Post by leerandall » Sun Oct 20, 2019 10:39 am

If you installed the 64-bit version of VLC, try uninstalling it and installing the 32-bit version. I understand that 64-bit has issues.

cqcq42
Posts: 12
Joined: Thu Feb 04, 2016 10:43 am

Re: infinite regression screen, no sound

Post by cqcq42 » Wed Oct 23, 2019 1:58 pm

Thanks for the suggestion. I finally tried this and it did fix the sound issue.
The infinite screen regression problem continues. Since that problem only occurs when I change channels I now have to:
Start the viewer and my last viewed channel plays fine.
If I want to watch another channel, I change it, check out what kind of comic effect the regression produces - it is a moving image - then shut down and start again.

jasonl
Silicondust
Posts: 14734
Joined: Sun Oct 28, 2007 9:23 pm

Re: infinite regression screen, no sound

Post by jasonl » Wed Oct 23, 2019 5:02 pm

That would point to a problem with the video system on the PC. Try a different video card driver version.

Post Reply