Audio Problems

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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onepaintedlady
Posts: 19
Joined: Wed Oct 25, 2017 3:53 pm

Audio Problems

Post by onepaintedlady » Fri Oct 18, 2019 4:31 pm

Audio on the HDHomerun randomly and sporadically goes out. Usually if I'm watching Homerun (audio is working), switch to another app, then go back to Homerun, the audio ceases to work. Will come back, but usually next day. My version is 20190621 and says it's up to date. Audio works on all other apps. This happens on 2 different tv's. Using Firesticks. Thanks for your help.

epee4fun
Posts: 227
Joined: Sat Oct 24, 2015 12:13 pm

Re: Audio Problems

Post by epee4fun » Fri Oct 18, 2019 6:56 pm

Have you disabled AC3 pass-through in the in-app settings? Leaving AC3 pass-through enabled is known to cause issues with audio in some cases.

NedS
Silicondust
Posts: 584
Joined: Mon Dec 10, 2018 12:38 pm

Re: Audio Problems

Post by NedS » Fri Oct 18, 2019 7:35 pm

onepaintedlady wrote:
Fri Oct 18, 2019 4:31 pm
Audio on the HDHomerun randomly and sporadically goes out. Usually if I'm watching Homerun (audio is working), switch to another app, then go back to Homerun, the audio ceases to work. Will come back, but usually next day. My version is 20190621 and says it's up to date. Audio works on all other apps. This happens on 2 different tv's. Using Firesticks. Thanks for your help.
If you stop/pause video, or back into the Recorded/Discover/Tasks screen, then go back to live TV, does audio start working again?

onepaintedlady
Posts: 19
Joined: Wed Oct 25, 2017 3:53 pm

Re: Audio Problems

Post by onepaintedlady » Fri Oct 18, 2019 8:32 pm

Thanks, haven't done the AC3. ?

Audio is out in recorded, then live, Homerun my apps & recent apps.

onepaintedlady
Posts: 19
Joined: Wed Oct 25, 2017 3:53 pm

Re: Audio Problems

Post by onepaintedlady » Fri Oct 18, 2019 8:35 pm

Got it. Must be something with the Firestick. Unplugged and plugged back in.

onepaintedlady
Posts: 19
Joined: Wed Oct 25, 2017 3:53 pm

Re: Audio Problems

Post by onepaintedlady » Fri Oct 18, 2019 8:36 pm

Oh, is this the AC3?

onepaintedlady
Posts: 19
Joined: Wed Oct 25, 2017 3:53 pm

Re: Audio Problems

Post by onepaintedlady » Fri Oct 18, 2019 9:05 pm

In researching this problem, I saw HDHomerun is moving to Arizona. Good luck on your move and I wish you even more success.

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