tuners not showing - restricted profile

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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rmansava
Posts: 94
Joined: Wed Oct 29, 2014 10:39 am

tuners not showing - restricted profile

Post by rmansava » Thu Sep 05, 2019 1:08 pm

On a shield tv, recently when the app is in a restricted profile it can't find the tuners/show channels. Switching back to the normal profile all the tuners show up and channels are there.

This seems to be about 2 weeks old.

jasonl
Silicondust
Posts: 14233
Joined: Sun Oct 28, 2007 9:23 pm

Re: tuners not showing - restricted profile

Post by jasonl » Thu Sep 05, 2019 2:30 pm

Is that by chance when you upgraded the Shield to the new software version?

rmansava
Posts: 94
Joined: Wed Oct 29, 2014 10:39 am

Re: tuners not showing - restricted profile

Post by rmansava » Thu Sep 05, 2019 3:02 pm

My best guess is yes.

jasonl
Silicondust
Posts: 14233
Joined: Sun Oct 28, 2007 9:23 pm

Re: tuners not showing - restricted profile

Post by jasonl » Thu Sep 05, 2019 6:19 pm

It works for me in a restricted profile. Have you tried deleting and recreating the restricted profile?

rmansava
Posts: 94
Joined: Wed Oct 29, 2014 10:39 am

Re: tuners not showing - restricted profile

Post by rmansava » Fri Sep 06, 2019 5:40 am

Not yet, I'll give that a try this weekend.

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