App no longer loads-XBox One S

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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stytronix
Posts: 24
Joined: Tue Mar 15, 2016 8:41 am

App no longer loads-XBox One S

Post by stytronix » Mon Sep 02, 2019 8:00 pm

Hi. Not sure what happened but my hdhomerun app simply wont load anymore. Main splash screen comes up and then goes black. No text in bottom left corner. No nothing. I’ll get a cursor if i try to move. Started roughly about 4-5 days ago. Im not sure what changed.

Please help.

Thanks.

foxbat121
Posts: 1640
Joined: Tue Jan 05, 2010 3:48 pm
Device ID: 131087C9, 13233B7C

Re: App no longer loads-XBox One S

Post by foxbat121 » Tue Sep 03, 2019 7:38 am

I found the similar thing on Win10 desktop. In my case, the last channel I watched was HBO channel during HBO free preview weekend (more than a week ago). And the channel is now gone from my subscription. It will eventually timeout and display channel not subscribed message (a few minutes or so). But if you manage to bring out the channel bar (which is harder to show up in new UI), you will be able to switch to an existing channel.

stytronix
Posts: 24
Joined: Tue Mar 15, 2016 8:41 am

Re: App no longer loads-XBox One S

Post by stytronix » Wed Sep 04, 2019 10:18 am

I don't think this is same issue because the info does not appear in bottom left of screen on load of app as it did before. I think something else is going on. Also, I was not watching a channel that is no longer subscribed. I tried deleting app and reinstalling. Same issue.

jasonl
Silicondust
Posts: 14233
Joined: Sun Oct 28, 2007 9:23 pm

Re: App no longer loads-XBox One S

Post by jasonl » Wed Sep 04, 2019 2:31 pm

If you hit the menu button on the remote/controller, does the settings menu load? If so, try toggling the Early access to new features option.

stytronix
Posts: 24
Joined: Tue Mar 15, 2016 8:41 am

Re: App no longer loads-XBox One S

Post by stytronix » Wed Sep 04, 2019 5:02 pm

No way to get to menu.

I think i had it on before but no way to turn off it seems. I had tried that already but no button will get me there.

Still not working at all.

Michael

jasonl
Silicondust
Posts: 14233
Joined: Sun Oct 28, 2007 9:23 pm

Re: App no longer loads-XBox One S

Post by jasonl » Wed Sep 04, 2019 6:39 pm

Does hitting any button bring anything up at all?

jco23
Posts: 17
Joined: Thu Jul 25, 2019 10:32 am

Re: App no longer loads-XBox One S

Post by jco23 » Thu Sep 05, 2019 8:45 am

working fine for me on my Xbox One.

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