DVR No longer Showing On App Win 10 Or Can Browse Discover shows

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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levidog
Posts: 22
Joined: Sun Oct 08, 2017 5:43 pm

DVR No longer Showing On App Win 10 Or Can Browse Discover shows

Post by levidog » Thu Aug 08, 2019 11:57 pm

Hi Guys,

App Was Working Fine However No longer shows Record Button Or Discover Shows Now On Shows Nothing.
Have uninstalled used CheckNetIsolation LoopbackExempt -a -n='ef712ba7.hdhomerundvr_23nna27hyxhag' to Fix Issue That has happened in the past.
I Am No longer Able to record or look at any upcoming shows at all.
Have rebooted device , pc and router and nothing fixes the issue.
From Australia. Is There an issue at the moment im still a paid up for 11 months.
Hopefully this issue can be resolved.

capz888
Posts: 5
Joined: Fri Aug 09, 2019 1:32 am

Re: DVR No longer Showing On App Win 10 Or Can Browse Discover shows

Post by capz888 » Fri Aug 09, 2019 1:45 am

Mate exactly the same issues here in Adelaide ticket put in over 8 hours ago no response.

levidog
Posts: 22
Joined: Sun Oct 08, 2017 5:43 pm

Re: DVR No longer Showing On App Win 10 Or Can Browse Discover shows

Post by levidog » Fri Aug 09, 2019 2:06 am

Ok. Not Just Me Then.
Will Send A Ticket In Also. From Sale Vic.

NedS
Silicondust
Posts: 381
Joined: Mon Dec 10, 2018 12:38 pm

Re: DVR No longer Showing On App Win 10 Or Can Browse Discover shows

Post by NedS » Fri Aug 09, 2019 2:53 am

Seems to be a guide issue in AU. Fixers have been notified.

Reactor
Posts: 6
Joined: Tue Aug 06, 2019 5:07 am

Re: DVR No longer Showing On App Win 10 Or Can Browse Discover shows

Post by Reactor » Fri Aug 09, 2019 3:26 am

Yes....exactly the same here. On Nvidia Shield in Australia. Tuner still works, but no guide whatsoever....so DVR functionality completely gone.

capz888
Posts: 5
Joined: Fri Aug 09, 2019 1:32 am

Re: DVR No longer Showing On App Win 10 Or Can Browse Discover shows

Post by capz888 » Fri Aug 09, 2019 3:37 am

Dear Daryl,

We are experiencing an outage from our guide provider for Australia. We're trying to find out what's going on and will fix ASAP. Very sorry for the inconvenience.

- Silicondust Support

Reactor
Posts: 6
Joined: Tue Aug 06, 2019 5:07 am

Re: DVR No longer Showing On App Win 10 Or Can Browse Discover shows

Post by Reactor » Fri Aug 09, 2019 3:41 am

...and with Plex DVR through HDHomeRun now completely stuffed....plus the problems this week with DVR functionality through the HDHomeRun guide...looks like it might be time to go back to the damn Fetch box. Pity...the HDHomeRun DVR functionality was working great for months. Really hope they can fix this. Luckily for me my annual subscription is up soon.

capz888
Posts: 5
Joined: Fri Aug 09, 2019 1:32 am

Re: DVR No longer Showing On App Win 10 Or Can Browse Discover shows

Post by capz888 » Fri Aug 09, 2019 4:07 am

Yes I just got rid of my box running windows 8.1 media centre quad tuner it never missed anything.
I will probably not renew my subscription.

Reactor
Posts: 6
Joined: Tue Aug 06, 2019 5:07 am

Re: DVR No longer Showing On App Win 10 Or Can Browse Discover shows

Post by Reactor » Fri Aug 09, 2019 4:42 am

capz888 wrote:
Fri Aug 09, 2019 4:07 am
Yes I just got rid of my box running windows 8.1 media centre quad tuner it never missed anything.
I will probably not renew my subscription.
I’ll be happy to renew my subscription with HDHomeRun if they can fix this quickly...the DVR functionality had been working great for me for almost a year without a hitch. Fingers crossed 😀

capz888
Posts: 5
Joined: Fri Aug 09, 2019 1:32 am

Re: DVR No longer Showing On App Win 10 Or Can Browse Discover shows

Post by capz888 » Fri Aug 09, 2019 9:23 pm

Hi is anyone back up yet, I’m not but I seem to have an issue with subscription unassigned?

NedS
Silicondust
Posts: 381
Joined: Mon Dec 10, 2018 12:38 pm

Re: DVR No longer Showing On App Win 10 Or Can Browse Discover shows

Post by NedS » Fri Aug 09, 2019 10:11 pm

Everything should be working again in Australia. Sorry for the downtime, everyone.

levidog
Posts: 22
Joined: Sun Oct 08, 2017 5:43 pm

Re: DVR No longer Showing On App Win 10 Or Can Browse Discover shows

Post by levidog » Fri Aug 09, 2019 10:12 pm

Mine Is Now Up And Running! Thanks Guys!!!!

Reactor
Posts: 6
Joined: Tue Aug 06, 2019 5:07 am

Re: DVR No longer Showing On App Win 10 Or Can Browse Discover shows

Post by Reactor » Sat Aug 10, 2019 7:31 pm

Yes...here in Sydney...guide is back. Thanks!

levidog
Posts: 22
Joined: Sun Oct 08, 2017 5:43 pm

Re: DVR No longer Showing On App Win 10 Or Can Browse Discover shows

Post by levidog » Fri Aug 16, 2019 1:46 pm

Same Issue Is Now Back! Oh My. Hope this isnt a weekly thing.

jasonl
Silicondust
Posts: 14067
Joined: Sun Oct 28, 2007 9:23 pm

Re: DVR No longer Showing On App Win 10 Or Can Browse Discover shows

Post by jasonl » Sun Aug 18, 2019 3:46 pm

I am seeing guide listings available for your device. What specifically are you seeing?

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