HBO not working

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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lvsbooks
Posts: 2
Joined: Sun Jun 24, 2018 8:09 am

HBO not working

Post by lvsbooks » Wed Aug 07, 2019 8:28 pm

I tuned to HBO tonight and none of the channels work. I have Fios and it was working yesterday. I'm running most resent beta software 2019715.

jasonl
Silicondust
Posts: 14067
Joined: Sun Oct 28, 2007 9:23 pm

Re: HBO not working

Post by jasonl » Thu Aug 08, 2019 2:18 pm

Please enable the sending of diagnostic data on the HDHomeRun, reboot it, run a channel scan, enable the sending of data in the app, and try to watch a problem channel. Reply back with the device ID for your HDHomeRun and we will check the logs.

https://info.hdhomerun.com/info/trouble ... iagnostics

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