This Device does not support sound

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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mad2001
Posts: 1
Joined: Sun Jul 07, 2019 12:24 pm

This Device does not support sound

Post by mad2001 » Sun Jul 07, 2019 12:53 pm

Just update my BIOS on my Asus Prime X470 to the newest and my HDHomeRun Prime will not play sound. I Get a message "This device does not support sound". Uninstalled View and re-installed no sound. Updated my drivers no sound. Asus motherboard will not let me downgrade to older version. Any thoughts?

nickk
Silicondust
Posts: 15523
Joined: Tue Jan 13, 2004 9:39 am

Re: This Device does not support sound

Post by nickk » Sun Jul 07, 2019 2:50 pm

Odd - never seen that before on a computer that has audio support.

There are a few audio properties you can set in Windows that might be worth checking...

1) Check the default audio device - make sure it is set to the HDMI adapter if that is how you are doing sound. Often the analog audio path will detect there is nothing plugged in and report that it can't do audio.

2) Try setting the audio path to 48kHz / 48,000 Hz if it isn't already.

3) Try turning the exclusive access option on or off.

Nick

jasonl
Silicondust
Posts: 13842
Joined: Sun Oct 28, 2007 9:23 pm

Re: This Device does not support sound

Post by jasonl » Mon Jul 08, 2019 12:54 pm

Do you actually get sound in other apps?

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