Error installing 0621 DVR release on EX4100

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
Post Reply
rljnc
Posts: 68
Joined: Mon May 29, 2017 10:03 am

Error installing 0621 DVR release on EX4100

Post by rljnc » Sat Jun 22, 2019 2:09 pm

I have downloaded both the beta and release for the DVR 0621 I get an error trying to install either on my WD EX4100, I went back and installed the 0603 beta and it installs fine. Any ideas?

nickk
Silicondust
Posts: 15522
Joined: Tue Jan 13, 2004 9:39 am

Re: Error installing 0621 DVR release on EX4100

Post by nickk » Sat Jun 22, 2019 3:20 pm

Very odd - we installed the release on our EX4100 as part of our release QA process.

Try running HDHomeRun Setup on a Windows machine, then NAS Install on the DVR tab - that will automatically download and install the app package.

Nick

grumpygramp
Posts: 228
Joined: Sun May 03, 2015 2:42 pm

Doesn't work on a single disk MyCloud as well.

Post by grumpygramp » Sat Jun 22, 2019 3:40 pm

nickk wrote:
Sat Jun 22, 2019 3:20 pm
Very odd - we installed the release on our EX4100 as part of our release QA process.

Try running HDHomeRun Setup on a Windows machine, then NAS Install on the DVR tab - that will automatically download and install the app package.

Nick
I downloaded hdhomerun_windows_20190621.exe and my firmware updated but the new DVR record engine won't install on my single disk MyCloud.

Starting Service: Error
Service start failed
Unable to install


It worked fine when I installed Version 20190611beta1 of the record engine the other day.

Maybe my problem and rljnc's are related?

nickk
Silicondust
Posts: 15522
Joined: Tue Jan 13, 2004 9:39 am

Re: Error installing 0621 DVR release on EX4100

Post by nickk » Sat Jun 22, 2019 3:47 pm

I just ran a cache flush in case something was cached incorrectly.

Suggest clearing your browser cache and downloading again:
https://download.silicondust.com/hdhome ... 90621.apkg

Sha1sum: 61468a9c823fa64a21289bca05dc27b9587ffa87

Nick

rljnc
Posts: 68
Joined: Mon May 29, 2017 10:03 am

Re: Error installing 0621 DVR release on EX4100

Post by rljnc » Sat Jun 22, 2019 4:09 pm

Nope I cannot install it.

rljnc
Posts: 68
Joined: Mon May 29, 2017 10:03 am

Re: Error installing 0621 DVR release on EX4100

Post by rljnc » Sat Jun 22, 2019 4:10 pm

I go back to the 0603 just fine.

nickk
Silicondust
Posts: 15522
Joined: Tue Jan 13, 2004 9:39 am

Re: Error installing 0621 DVR release on EX4100

Post by nickk » Sat Jun 22, 2019 4:17 pm

Is the EX4100 running WDC firmware 2.31.183?

rljnc
Posts: 68
Joined: Mon May 29, 2017 10:03 am

Re: Error installing 0621 DVR release on EX4100

Post by rljnc » Sat Jun 22, 2019 4:21 pm

Okay got it to install using the windows app, but had to setup SSH to make it work did not really won't to do that just to get this app to install.

rljnc
Posts: 68
Joined: Mon May 29, 2017 10:03 am

Re: Error installing 0621 DVR release on EX4100

Post by rljnc » Sat Jun 22, 2019 4:23 pm

yes it has 2.31.183

rdcole60
Posts: 3
Joined: Sat May 19, 2007 8:52 am

Re: Error installing 0621 DVR release on EX4100

Post by rdcole60 » Mon Jun 24, 2019 5:03 pm

I'm getting an error on my EX4100 as well.

Error is : Failed to install app.

File is hdhomerun_record_wdc_WDMyCloudEX4100_20190621.apkg
Sha1sum: 61468a9c823fa64a21289bca05dc27b9587ffa87

EX 4100 Firmware: 2.31.183

rdcole60
Posts: 3
Joined: Sat May 19, 2007 8:52 am

Re: Error installing 0621 DVR release on EX4100

Post by rdcole60 » Mon Jun 24, 2019 5:14 pm

I was able to get it installed and running using the Windows Installer.

HDHomeRun RECORD
Version 20190621

Post Reply