Shield tv video artifacts

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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mimmic
Posts: 98
Joined: Fri Jan 08, 2016 7:18 pm

Shield tv video artifacts

Post by mimmic » Thu May 30, 2019 8:32 pm

Hoping I can get some help with this. My shield tv 2015 has some video artifacts showing up. My iPhone and iPad do not have this issue. I have a shield tv 2017 but can't confirm if it's happening there. It also seems to be happening only on certain channels.

Example
https://www.icloud.com/iclouddrive/0m18 ... w#IMG_0002

Any ideas?

jasonl
Silicondust
Posts: 13690
Joined: Sun Oct 28, 2007 9:23 pm

Re: Shield tv video artifacts

Post by jasonl » Sat Jun 01, 2019 12:42 pm

I'm not able to open that file. What format is it supposed to be?

Which channels have it?

jasonmcroy
Posts: 517
Joined: Sun May 03, 2015 3:08 pm
Device ID: 1061D18E, 1070B743, 1076A10B

Re: Shield tv video artifacts

Post by jasonmcroy » Sat Jun 01, 2019 5:06 pm

You may be running into the decoding issue with the Shield's processor. It's a known issue with no known fix within the Shield itself as it's a hardware issue.

See this post in the Nvidia Shield forums: https://forums.geforce.com/default/topi ... nnel-s-/2/

There is a workaround in 2 apps (not sure if I can mention them here) but from the native HDHomerun software there isn't.

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