Firmware error

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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Skiddrock
Posts: 2
Joined: Wed Mar 07, 2018 3:17 pm

Firmware error

Post by Skiddrock » Sat May 18, 2019 5:20 pm

I continue to have a red X next to my firmware version. I have Version 20180817. Every time I try and resolve it the installer gives me a choice to repair the install. I run that and nothing happens. As a result, I cannot load my channel guide on PLEX. I need to be able to resolve the firmware issue. Any suggestions?

jasonl
Silicondust
Posts: 13842
Joined: Sun Oct 28, 2007 9:23 pm

Re: Firmware error

Post by jasonl » Sat May 18, 2019 6:12 pm

You should see an option to update the firmware on the device's web page, just click on the device ID on my.hdhomerun.com. Note that any issue you're having with Plex's channel guide is not related to the firmware version installed. Nothing changed that would matter to Plex.

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