Win10 app not seeing HDRecord, Firestick Does

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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luverofpeanuts
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Joined: Sat Nov 19, 2016 5:06 pm

Win10 app not seeing HDRecord, Firestick Does

Post by luverofpeanuts » Fri May 17, 2019 9:51 am

Working on HDHR3-CC setup,

my.hdhomerun.com shows both RECORD and PRIME (1322E158) at version 20190417.

The Win10 app is version 20190205 (1.1.272.0) and the MS app store is not giving me an option for newer.

I have enabled sending diagnostic data on both the device (1322E158) and the Win10 app. The Win10 app is on the same PC the record engine is on.

btw...haven't gotten to evaluating the firestick (gen 2) app, but it seems to be choppy/stuttering with audio out of sync. That is secondary to the missing record engine on the win10 app though.

Any thoughts?

signcarver
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Re: Win10 app not seeing HDRecord, Firestick Does

Post by signcarver » Fri May 17, 2019 11:28 am

Where is the record engine... if on same windows 10 machine, you may need to run the loopback fix.

luverofpeanuts
Posts: 18
Joined: Sat Nov 19, 2016 5:06 pm

Re: Win10 app not seeing HDRecord, Firestick Does

Post by luverofpeanuts » Fri May 17, 2019 2:00 pm

Yes, the Win10 app is on the same machine as the record engine; I've searched but can't find info on exactly what the loopback fix is. I'll keep searching, but any info might have, regarding this ( ;-) ), is much appreciated!
Last edited by luverofpeanuts on Sat May 18, 2019 4:46 am, edited 1 time in total.

techpro2004
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Re: Win10 app not seeing HDRecord, Firestick Does

Post by techpro2004 » Fri May 17, 2019 2:22 pm

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JeffRand
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Re: Win10 app not seeing HDRecord, Firestick Does

Post by JeffRand » Fri May 17, 2019 2:31 pm

luverofpeanuts wrote:
Fri May 17, 2019 2:00 pm
Yes, the Win10 app is on the same machine as the record engine; I've searched but can't find info on exactly what the loopback fix is. I'll keep searching, but any info might have is much appreciated!
You can find it in the troubleshooting section here:
viewtopic.php?f=126&t=29732#p172574

luverofpeanuts
Posts: 18
Joined: Sat Nov 19, 2016 5:06 pm

Re: Win10 app not seeing HDRecord, Firestick Does

Post by luverofpeanuts » Sat May 18, 2019 4:48 am

Thanks for that pointer! I'm hoping to try this on his setup today. The symptoms match perfectly, so hopefully that'll do it!

ACraigo
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Re: Win10 app not seeing HDRecord, Firestick Does

Post by ACraigo » Sat May 18, 2019 5:59 am

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luverofpeanuts
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Joined: Sat Nov 19, 2016 5:06 pm

Re: Win10 app not seeing HDRecord, Firestick Does

Post by luverofpeanuts » Sat May 18, 2019 2:35 pm

JeffRand wrote:
Fri May 17, 2019 2:31 pm
You can find it in the troubleshooting section here:
viewtopic.php?f=126&t=29732#p172574
That tip did the trick. Thanks much!!!

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