Crackling Audio on iOS HDHomeRun App (iOS) - 20190206

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
Jackamus
Posts: 52
Joined: Thu Nov 10, 2016 3:33 pm

Crackling Audio on iOS HDHomeRun App (iOS) - 20190206

Postby Jackamus » Wed Feb 06, 2019 10:14 pm

Updated to the Beta release this evening and on all recording and on live TV there is a crackling in the audio playback. Switched back to the previous release app and the crackling in the audio went away. Also, the audio in the beta release is synced properly after an hour or so of play back. Only issue is the crackling during playback or live tv. I use the app on an iPad 10.5 Pro.

The Windows/Xbox app that was released yesterday appears to be working fine. I do not experience any crackling in the audio.

Online
nickk
Silicondust
Posts: 15173
Joined: Tue Jan 13, 2004 9:39 am

Re: Crackling Audio on iOS HDHomeRun App (iOS) - 20190206

Postby nickk » Wed Feb 06, 2019 10:20 pm

Hi,

Can you please enable "send diagnostic information" in the HDHomeRun app on your iPad (press play/pause 13 times to open the menu), then post back with the device ID of your HDHomeRun.

Jackamus
Posts: 52
Joined: Thu Nov 10, 2016 3:33 pm

Re: Crackling Audio on iOS HDHomeRun App (iOS) - 20190206

Postby Jackamus » Wed Feb 06, 2019 10:23 pm

Hi,

Can you please enable "send diagnostic information" in the HDHomeRun app on your iPad (press play/pause 13 times to open the menu), then post back with the device ID of your HDHomeRun.
I have done as requested.

1316E070
1323748C
13253D8E

Online
nickk
Silicondust
Posts: 15173
Joined: Tue Jan 13, 2004 9:39 am

Re: Crackling Audio on iOS HDHomeRun App (iOS) - 20190206

Postby nickk » Wed Feb 06, 2019 11:38 pm

Not seeing anything obvious in the logs.

Are you experiencing audio crackling right now watching channel 623?

Nick

Jackamus
Posts: 52
Joined: Thu Nov 10, 2016 3:33 pm

Re: Crackling Audio on iOS HDHomeRun App (iOS) - 20190206

Postby Jackamus » Wed Feb 06, 2019 11:39 pm

Not seeing anything obvious in the logs.

Are you experiencing audio crackling right now watching channel 623?

Nick
Yes I am.

nateb
Silicondust
Posts: 457
Joined: Mon Aug 06, 2018 3:22 pm
Device ID: 1051C73D, 10759F29

Re: Crackling Audio on iOS HDHomeRun App (iOS) - 20190206

Postby nateb » Thu Feb 07, 2019 12:15 pm

We're able to replicate it now. This is a weird one.

Jackamus
Posts: 52
Joined: Thu Nov 10, 2016 3:33 pm

Re: Crackling Audio on iOS HDHomeRun App (iOS) - 20190206

Postby Jackamus » Thu Feb 07, 2019 12:50 pm

We're able to replicate it now. This is a weird one.
I’m glad. I knew I wasn’t hearing things. Haha!

Jackamus
Posts: 52
Joined: Thu Nov 10, 2016 3:33 pm

Re: Crackling Audio on iOS HDHomeRun App (iOS) - 20190206

Postby Jackamus » Sat Feb 09, 2019 6:06 am

The iOS beta that rolled out last night does indeed fix the crackling audio issue. The FF/Seek issue still exist.


Return to “HDHomeRun Software Setup & Troubleshooting (Live & DVR)”

Who is online

Users browsing this forum: Bing [Bot] and 10 guests