[Solved] HDHomeRun Android app not available in my country.

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
ricktendo
Posts: 6
Joined: Sat May 13, 2017 7:15 am

[Solved] HDHomeRun Android app not available in my country.

Postby ricktendo » Wed Jan 30, 2019 11:40 pm

I am unable to install the HDHomeRun Android app on my OnePlus 5T with Android 9.0 Pie, says it is incompatible.

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Last edited by ricktendo on Mon Feb 04, 2019 1:31 pm, edited 2 times in total.

ricktendo
Posts: 6
Joined: Sat May 13, 2017 7:15 am

Re: HDHomeRun Android app incompatible with OnePlus 5T

Postby ricktendo » Mon Feb 04, 2019 8:46 am

I figured out why I am getting this, its because the app is not available in my country

Can you please remove this restrictions as I live in Honduras Central America and I have two HD HomeRun's?

nickk
Silicondust
Posts: 15307
Joined: Tue Jan 13, 2004 9:39 am

Re: HDHomeRun Android app not available in my country.

Postby nickk » Mon Feb 04, 2019 10:01 am

Hi,

The HDHomeRun app isn't country restricted.

Do you have any other Android devices you can try as a test?

Nick

ricktendo
Posts: 6
Joined: Sat May 13, 2017 7:15 am

Re: HDHomeRun Android app not available in my country.

Postby ricktendo » Mon Feb 04, 2019 1:28 pm

The app was indeed country restricted, I submitted ticket# 113764 to support, they included Honduras and problem solved I now have the app installed!


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