Guide Listings Not Updating

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
dabeamer
Posts: 40
Joined: Fri Sep 18, 2015 8:02 pm

Guide Listings Not Updating

Postby dabeamer » Sat Nov 24, 2018 8:21 pm

Hello there,
I'm running into an issue with guide listings not updating on one of my clients (Android TV 20180803). I have multiple other clients in the same setup where this issue does not appear. It's been happening for a while, but I kept thinking it might resolve itself. Alas, it's still happening. I've tried clearing app data and cache, but to no avail.

To be clear, the issue is that when I browse through guide listings, all channels are stuck on listings from some arbitrary (to me) time in the past. If I move the cursor to the right, those listings update (one channel at a time). I have not seen this on any other clients (including W10, ATV, Android, iOS).

I am sending diagnostic data if that helps any.

Thanks for your support.

--
Issue occurring on one of 3 ATV clients
RECORD engine running on Linux (Ubuntu 18.04, version Version 20180817)
Two PRIME devices, both on version 20180817
1313716B, 1313689B
ATV/Android clients on 20180803 (latest available on Play Store)

dabeamer
Posts: 40
Joined: Fri Sep 18, 2015 8:02 pm

Re: Guide Listings Not Updating

Postby dabeamer » Fri Nov 30, 2018 10:39 pm

Bump

leerandall
Posts: 337
Joined: Sat Mar 16, 2013 5:49 pm

Re: Guide Listings Not Updating

Postby leerandall » Fri Nov 30, 2018 11:20 pm

Some of my Android/Android TV clients do this as well.

dabeamer
Posts: 40
Joined: Fri Sep 18, 2015 8:02 pm

Re: Guide Listings Not Updating

Postby dabeamer » Tue Dec 25, 2018 11:30 pm

Any update on this? I'm still seeing the issue -- even acknowledgment as a known issue being worked would be appreciated.

Thanks.

leerandall
Posts: 337
Joined: Sat Mar 16, 2013 5:49 pm

Re: Guide Listings Not Updating

Postby leerandall » Wed Dec 26, 2018 12:09 am

My Shield Pro 2017 and both Jetstream Android TV boxes are all doing this as well.


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