Cannot delete recordings

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
clmayne
Posts: 4
Joined: Sat Jan 13, 2018 11:29 am

Cannot delete recordings

Postby clmayne » Sat Jan 13, 2018 11:59 am

When I click on the trash can button and confirm with the delete button, the recording does not disappear from the list and still exists in the HDHomeRun folder. Am I doing something wrong?

nickk
Silicondust
Posts: 14165
Joined: Tue Jan 13, 2004 9:39 am

Re: Cannot delete recordings

Postby nickk » Sat Jan 13, 2018 12:35 pm

Hi,

If you are on Mac or iOS then this is a known bug - we will have it fixed in the new UI update due out in the coming weeks.

If you are on a different platform it should work - please let me know.

Nick

clmayne
Posts: 4
Joined: Sat Jan 13, 2018 11:29 am

Re: Cannot delete recordings

Postby clmayne » Sat Jan 13, 2018 12:49 pm

Yes, the problem is on a Mac.

clmayne
Posts: 4
Joined: Sat Jan 13, 2018 11:29 am

Re: Cannot delete recordings

Postby clmayne » Sat Jan 13, 2018 12:51 pm

As a work-around, is it okay to delete the file to free up disk space?

dmbmke
Posts: 35
Joined: Tue Aug 08, 2017 6:24 pm

Re: Cannot delete recordings

Postby dmbmke » Sat Jan 13, 2018 1:13 pm

Yes, you can delete the file itself.

You can also use the keyboard to arrow around the screen and delete the file from the UI.

GetMatt
Posts: 1374
Joined: Wed Jan 21, 2009 3:45 pm
Location: Device ID: 1310683C, 13196816

Re: Cannot delete recordings

Postby GetMatt » Sat Jan 13, 2018 9:15 pm

As a work-around, is it okay to delete the file to free up disk space?
If you delete the file it will re-record that episode of it re-airs. Only deleting through the app prevents re-recording.

clmayne
Posts: 4
Joined: Sat Jan 13, 2018 11:29 am

Re: Cannot delete recordings

Postby clmayne » Sun Jan 14, 2018 1:59 am

Yes, Using the keyboard works okay. Thank you.


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