Plex play back error

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Baxter
Posts: 3
Joined: Tue Jan 21, 2020 9:34 pm

Plex play back error

Post by Baxter » Tue Jan 21, 2020 9:55 pm

Plex v. 1.18.4.2171
Samsung QN75Q6FNA V.1290
DSM Synology 918+ 6.22-24922 update4
HDHomeRun Quatro FW: 20190621

Using HDhomerun Quatro Connect, Last night I lost live TV on the Plex account with an "Playback Error-Could not tune channel", Please check tuner or Antenna.
I deleted the tuner from Plex and re-installed and it shows 107 channels on the guide. the guide on Samsung lost all local channels and does show upcoming media but when selected on Plex was unable to tune in channel with the above error. I installed a 2nd Quatro Connect and had the same problem. The installed a Scribe Duo, and was able to tune and watch all channels on Plex. I did install the windows 10 app on my computer and was able to watch live tv on the app, but never able to watch on the Samsung tv where I really want to watch live TV. The tuner seemed to quit on it's own as after I did the last firmware Plex update I was able to watch Live TV until last night.
Any Ideas

Ken.F
Posts: 2214
Joined: Fri Apr 05, 2013 9:20 am
Device ID: 1041A706, 1043EB32, 104BAD9E, 13168DC5, 1322A7AC
Location: West Rockhill, PA

Re: Plex play back error

Post by Ken.F » Wed Jan 22, 2020 8:40 am

Baxter wrote:
Tue Jan 21, 2020 9:55 pm
Using HDhomerun Quatro Connect, Last night I lost live TV on the Plex account with an "Playback Error-Could not tune channel", Please check tuner or Antenna.
I don't think this is a HDHomeRun problem. I think Plex broke something. I'm having the same issue with a Hauppauge PCIe tuner. It works fine in VLC so I know it's not a tuner or signal problem.

Baxter
Posts: 3
Joined: Tue Jan 21, 2020 9:34 pm

Re: Plex play back error

Post by Baxter » Wed Jan 22, 2020 10:05 am

If Plex did something, then why both HD Quatro Connects have the same error and the HD Duo Scribe works fine? Unless the two boxes run on different SW??

jasonl
Silicondust
Posts: 15077
Joined: Sun Oct 28, 2007 9:23 pm

Re: Plex play back error

Post by jasonl » Wed Jan 22, 2020 12:59 pm

Can you watch TV from the HDHomeRun CONNECT Quatro in the HDHomeRun app?

Baxter
Posts: 3
Joined: Tue Jan 21, 2020 9:34 pm

Re: Plex play back error

Post by Baxter » Wed Jan 22, 2020 5:44 pm

I have removed the HD DUO and re-installed one of the HD Quatro's to see if the HDHomeRun app has TV, I was thinking that it did but wanted to make sure. After the setup of the HD Quatro I am now getting TV on Plex as well as the app. So that is a mystery of electrons?!? At his time I'm using Plex v. 1.18.3.2156 Hopefully this will stay stable and keep the family happy.

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