HDVR-4K-1TB pixelization and voice drops - anpdr70@gmail.com

Reception, channel detection, network issues, CableCARD setup, etc.
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anpdr70@gmail.com
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HDVR-4K-1TB pixelization and voice drops - anpdr70@gmail.com

Post by anpdr70@gmail.com »

Voice drops are extremely bad on the Apple 4k TV, video and sound are good for a few minutes and then here comes the sync issues with voice drops and delays in the 5-10 second range.

Checked behavior on a Amazon Fire Cube and no voice drops at all. Using the Cube is not my preferred way to watch. Any time frame for fixing the issue?

nickk
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Re: HDVR-4K-1TB pixelization and voice drops - anpdr70@gmail.com

Post by nickk »

We are not tracking any issues with Apple TV 4K audio/video sync.

Can you please turn on "send diagnostic information" from within the Apple TV app then reply back with the Device ID of your HDHomeRun.

Nick

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