Latest firmware 20210624 Made UHF channel freeze

Reception, channel detection, network issues, CableCARD setup, etc.
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ajohnzapf
Posts: 1
Joined: Fri Jul 16, 2021 7:08 pm

Latest firmware 20210624 Made UHF channel freeze

Post by ajohnzapf »

Sense the last firmware update (20210624) my UHF channels always Freezes up. I have NEVER ERVER have a problem with my UHF Channels until this firmware update. Noe they freeze up continuously. UHF is 100% they should be freezing up! PLEASE FIX ASAP!!!!

nickk
Silicondust
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Joined: Tue Jan 13, 2004 9:39 am
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Re: Latest firmware 20210624 Made UHF channel freeze

Post by nickk »

Hi,

Are you using the HDHomeRun app?

Go to the Settings menu in the HDHomeRun app and enable "send diagnostic information", then reply back with the Device ID of your HDHomeRun.

Nick

johnzapf
Posts: 3
Joined: Fri Jul 16, 2021 6:59 pm

Re: Latest firmware 20210624 Made UHF channel freeze

Post by johnzapf »

I don't have the app I use a browser and IP.
System Diagnostics is checked.
Device ID 1062009E

johnzapf
Posts: 3
Joined: Fri Jul 16, 2021 6:59 pm

Re: Latest firmware 20210624 Made UHF channel freeze

Post by johnzapf »

Any word on this? it's still freezing on my UHF channels with 100% signal since firmware 20210624 update.

NedS
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Re: Latest firmware 20210624 Made UHF channel freeze

Post by NedS »

johnzapf wrote: Wed Jul 28, 2021 7:58 pm Any word on this? it's still freezing on my UHF channels with 100% signal since firmware 20210624 update.
The diagnostics don't show anything specific to UHF. There are five scans done on the 25th, three of the scans show weak signal for the whole range, VHF and UHF, but two scans show fairly healthy signals in both VHF and UHF. The most recent data shows healthy signal around 75% signal strength.

What are you seeing that is freezing? Is it an app itself that is crashing, or are you saying the video image is freezing?

johnzapf
Posts: 3
Joined: Fri Jul 16, 2021 6:59 pm

Re: Latest firmware 20210624 Made UHF channel freeze

Post by johnzapf »

I don't know what App you are talking about, I don't use an app. the signal on the TV, the TV program freezes. All I am saying is nothing has changed with my antennas, wiring, TV, nothing. I did the last firmware update and my UHF channels started freezing and they have never freezed before. Maybe it just coincidence.

NedS
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Joined: Mon Dec 10, 2018 12:38 pm
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Re: Latest firmware 20210624 Made UHF channel freeze

Post by NedS »

johnzapf wrote: Fri Jul 30, 2021 9:45 am I don't know what App you are talking about, I don't use an app. the signal on the TV, the TV program freezes. All I am saying is nothing has changed with my antennas, wiring, TV, nothing. I did the last firmware update and my UHF channels started freezing and they have never freezed before. Maybe it just coincidence.
I don't understand. Are you using something like a Samsung TV where the HDHomeRun shows up as a network input? Otherwise, something has to be playing the video from the HDHomeRun, so there's some kind of app/software involved.

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