HDHR5 not working right after upgrade

Reception, channel detection, network issues, CableCARD setup, etc.
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bdbauer
Posts: 91
Joined: Mon Jul 09, 2018 10:07 am

HDHR5 not working right after upgrade

Post by bdbauer »

This morning I was having problems with the Channels app (was always streaming the first channel, no matter which channel was selected). HDHR worked fine, though.

Model: HDHR5-4US
Device ID: 10726842
Firmware: 20200907

This was definitely a Channels problem. My tablet was using a previous version and it worked fine until I upgraded the app. Aman recommended I upgrade the tuner firmware.

It's been a complete mess after that, no matter which app I use. Several channels won't consistently discover anymore. One channel (when it does manage to discover) has multiple sub-channel duplicates (duplicates, e.g. 8.1 KGW and 8.10 KGW). I've rebooted and managed to get most of the channels but one major channel doesn't discover anymore at all.

Channels still isn't working anyway. Is there some way to revert to a previous firmware?

Thanks!

NedS
Silicondust
Posts: 2029
Joined: Mon Dec 10, 2018 12:38 pm
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Re: HDHR5 not working right after upgrade

Post by NedS »

Do a manual channel detection. Go to my.hdhomerun.com, click on the device ID, then on the Channel Lineup, and then "Detect channels", and it should work afterwards.

bdbauer
Posts: 91
Joined: Mon Jul 09, 2018 10:07 am

Re: HDHR5 not working right after upgrade

Post by bdbauer »

I've done that several times. I think the wind might have been affecting it yesterday; it picks up all the major channels now. It's still doing the weird thing where it has non-existing channels, but I've X'ed those out on the device.

8.1 KGW
8.2 Crime
8.3 Quest
8.10 KGW
8.20 Crime
8.30 Quest

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signcarver
Expert
Posts: 9662
Joined: Wed Jan 24, 2007 1:04 am
Device ID: 10A05954 10802091 131B34B7 13231F92 1070A18E 1073ED6F 15300C36
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Re: HDHR5 not working right after upgrade

Post by signcarver »

I believe that is correct, not weird as it is most likely picked up KGWZ-LD

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