Closed Caption keeps turning on after restart

Reception, channel detection, network issues, CableCARD setup, etc.
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Kraig
Posts: 12
Joined: Wed Nov 09, 2016 9:39 am

Closed Caption keeps turning on after restart

Post by Kraig »

I have HD Home Run Running on a Hi Sense TV with Android TV. Running HD Home Run 20210211 (App) 20210210 (UI) (beta). Running HDHomeRun CONNECT QUATRO Firmware version 20210210

Every time I power cycle the TV and open the HDHomerun app the channels display with Closed Captions turned on. This doesn't happen on My Nvidia Shield, Chrome Cast or Mi box S It only happens on the Hisense TV with Android TV. Other apps such and Philo, Amazon Prime, Discovery + don't have this issue only the HDHomerun app.

I have closed caption under the accessibility tab turned off in all three areas. But its still turns on every time I power cycle the TV

Anyone have any ideas?

Thanks

signcarver
Expert
Posts: 9713
Joined: Wed Jan 24, 2007 1:04 am
Device ID: 10A05954 10802091 131B34B7 13231F92 1070A18E 1073ED6F 15300C36
x 21

Re: Closed Caption keeps turning on after restart

Post by signcarver »

Captions will turn on when volume level is 0. Often pass through audio may have volume at 0 but not noticed as the "external" device controls the volume. Also make sure to exit with it off, don't just power off.

jasondeanny
Posts: 23
Joined: Sat Mar 25, 2017 7:02 pm
Device ID: 132570C3, 10800737
Location: Brooklyn, NY

Re: Closed Caption keeps turning on after restart

Post by jasondeanny »

I hate to say it but the closed captioning keeps coming back on my Android tablet. Extremely annoying. Volume is not at zero. I close the app or power/sleep it with CC turned off but it always comes back on.

This is certainly not a feature! Can someone look into it?

Version 20210514 (App) / 20210429b (UI) (beta)

132570C3 Prime
10800737 Connect 4K

Diagnostics has been turned on

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