Having trouble reaching any support at Silicondust

Reception, channel detection, network issues, CableCARD setup, etc.
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Strelitzia
Posts: 1
Joined: Tue Nov 03, 2020 5:19 am

Having trouble reaching any support at Silicondust

Post by Strelitzia »

I ordered a new Hdhomerun Connect with Next Day Delivery, but it has not been shipped, and no-one is answering my queries. Does anyone know if this company is still trading and perhaps how to reach someone who can sort out my missing order.

I should add I am in UK. The UK website lists no contact numbers, only email address for US support.

TIA

NedS
Silicondust
Posts: 1669
Joined: Mon Dec 10, 2018 12:38 pm
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Re: Having trouble reaching any support at Silicondust

Post by NedS »

Your order is still being processed and should ship out tomorrow morning. You will receive an additional notification with tracking number once the order has shipped.

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