New HDHR5-4US channel scan misses channels

Reception, channel detection, network issues, CableCARD setup, etc.
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ryangapen
Posts: 1
Joined: Mon Oct 19, 2020 12:57 pm

New HDHR5-4US channel scan misses channels

Post by ryangapen »

Hello,

I have a New HDHR5-4US the channel scan misses channels, either 8 or 10 and never gets both.

I have tried with the amp, and without and even put a splitter on it to dampen the signal. Each time the amount of channels changes. Right now it is hooked up without the amp or splitter. On my tv it will get both 8 and 10 without problems, but when I hook up to the home run one of the sets of channels will disappear.

Device I’d is - 107B88B9
Firmware - 20200907
I have sent diagnostic info by checking the box.

Thanks for your help,

Ryan

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