HDHR3-US Unable to play channel Unknown Channel Timeout

Reception, channel detection, network issues, CableCARD setup, etc.
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Duane
Posts: 4
Joined: Sat Dec 12, 2009 7:50 am

HDHR3-US Unable to play channel Unknown Channel Timeout

Post by Duane »

I am preparing for the arrival of my new quatro (atsc 3.0) and have updated the software/firmware on my dual. After the update I did a scan and now one (just one - all the others play fine) is giving me the error "Unable to play channel Unknown Channel Timeout"

How do I troubleshoot just one channel not working?

~Duane

Model: HDHR3-US
Device ID: 103CD107
Firmware: 20200225

signcarver
Expert
Posts: 9231
Joined: Wed Jan 24, 2007 1:04 am
Device ID: 10802091 131B34B7 13231F92 1070A18E 1073ED6F 15300C36
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Re: HDHR3-US Unable to play channel Unknown Channel Timeout

Post by signcarver »

If you have a DVR engine on your network did you restart the engine after the scan as it can take up to 2 hours before the DVR gets the channel added and if it is a non-drm channel the dvr will be what attempts to tune that channel.

Duane
Posts: 4
Joined: Sat Dec 12, 2009 7:50 am

Re: HDHR3-US Unable to play channel Unknown Channel Timeout

Post by Duane »

I do not have a dvr (yet).

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