Reception, channel detection, network issues, CableCARD setup, etc.
3 posts • Page 1 of 1
I received HDHomeRun ATSC 3.0 today. It was recognized on the network via my.hdhomerun.com. Once I clicked the firmware upgrade, as recommended by a recent email from Nick on October 7, 2020, the tuner disappeared from the network. I unplugged the power supply after a long wait and the tuner was still not showing up. Pinging the previous detected IP address received no response. Please help.
Please open a support ticket for this and we will get it fixed: https://www.silicondust.com/support/trouble-ticket/
I did open a ticket. While exchanging information with the tech support team, the tuner is back. It is working fine as of now. Thanks.