Guide information missing after network changed their broadcast channel

Reception, channel detection, network issues, CableCARD setup, etc.
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alexdb88
Posts: 3
Joined: Mon Jun 01, 2020 6:37 pm

Guide information missing after network changed their broadcast channel

Post by alexdb88 »

CHOT (TVA) in the Ottawa, Ontario, Canada area recently switched their channel to 32.1 and now the guide and channel information is missing in HDHR.

NedS
Silicondust
Posts: 1383
Joined: Mon Dec 10, 2018 12:38 pm

Re: Guide information missing after network changed their broadcast channel

Post by NedS »

Do a rescan. It will keep the same virtual channel number and station identifiers, which will be the same as it was on the other RF channel.

https://info.hdhomerun.com/info/myhdhom ... nel_lineup

alexdb88
Posts: 3
Joined: Mon Jun 01, 2020 6:37 pm

Re: Guide information missing after network changed their broadcast channel

Post by alexdb88 »

I have rescanned several times over the past week and did again just now. It's still missing the guide info. It just shows the channel's call sign (CHOT HD) in the guide.

They changed their virtual channel number. They went from 40.1 to 32.1.

NedS
Silicondust
Posts: 1383
Joined: Mon Dec 10, 2018 12:38 pm

Re: Guide information missing after network changed their broadcast channel

Post by NedS »

Guide data has now been corrected.

john262
Posts: 11
Joined: Sun Apr 07, 2019 10:56 am

Re: Guide information missing after network changed their broadcast channel

Post by john262 »

i have the same problem with a channel that changed numbers. Who is responsible for maintaining that guide and why haven't they fixed it?

NedS
Silicondust
Posts: 1383
Joined: Mon Dec 10, 2018 12:38 pm

Re: Guide information missing after network changed their broadcast channel

Post by NedS »

john262 wrote:
Sun Aug 16, 2020 1:25 pm
i have the same problem with a channel that changed numbers. Who is responsible for maintaining that guide and why haven't they fixed it?
Can you tell me your Device ID and the specific channel that is wrong?

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