Cox Falls Church, VA HD Homerun Prime (2 devices)

Reception, channel detection, network issues, CableCARD setup, etc.
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paulbunyan
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Joined: Tue Sep 23, 2014 1:49 pm

Cox Falls Church, VA HD Homerun Prime (2 devices)

Post by paulbunyan » Wed Mar 18, 2020 10:00 am

Hello,

I have 2 HD Homerun Primes. Both were working fine under Verizon. I have now switched to Cox. I read online that I needed a tuning adapter but when the tech came out he had 2 but said I didn't need them I should be able to just connect the Primes to my RJ45 and connect them to the Cox network via Ethernet.

So I did that, but of course I only see 5 or 6 channels when using the HD Homerun Prime app.

Do I need Tuning Adapters to work with Cox?

gtb
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Joined: Thu Oct 06, 2011 1:00 pm
Location: Sunnyvale, CA USA

Re: Cox Falls Church, VA HD Homerun Prime (2 devices)

Post by gtb » Wed Mar 18, 2020 11:27 am

paulbunyan wrote:
Wed Mar 18, 2020 10:00 am
Do I need Tuning Adapters to work with Cox?
The requirement for a Tuning Adapter/Tuning Resolver depends on your tier and market (those with only the basic basic (OTA) service tier typically do not need one). Other than that, you likely need a Tuning Adapter, and the tech was mis-informed.

But even without a Tuning Adapter, you often see more than half a dozen channels as long as you have a validated CableCARD. Does the HDHR show that the card is properly validated?

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