HDHR Quattro

Reception, channel detection, network issues, CableCARD setup, etc.
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Glennworth
Posts: 2
Joined: Sat Feb 29, 2020 2:57 am

HDHR Quattro

Post by Glennworth » Sat Feb 29, 2020 3:16 am

Recently purchased one of these and for all intents and purposes it's going ok. One frustration is wildly fluctuating signal quality, symbol quality and streaming rate on most channels.

Could do with some guidance as to if there is anything I can do here or if it's just maybe a new antenna needed? Lived here for 4 years and antenna was already here 😁 12522030.

Any advice appreciated. I've enabled logging on my device and it's currently playing a channel that has been a problem. Device is 12522030.

As I say most of them are problematic at some point when I try to watch a full programme.

All help appreciated.

NedS
Silicondust
Posts: 820
Joined: Mon Dec 10, 2018 12:38 pm

Re: HDHR Quattro

Post by NedS » Sat Feb 29, 2020 5:08 am

  1. Go to the http://my.hdhomerun.com/ site
  2. Click your HDHomeRun's device ID
  3. Click System Status
  4. Check the Send diagnostic information box
  5. Go back one page
  6. Click Channel Lineup
  7. Click on Detect Channels
Reply back when you've done this and I can check the logs.

jasonl
Posts: 15171
Joined: Sun Oct 28, 2007 9:23 pm

Re: HDHR Quattro

Post by jasonl » Sun Mar 01, 2020 1:20 pm

The logs suggest you may be picking up some interference from lower frequency signals. This is something that is not uncommon in the UK. We have found that adding a high pass filter/braid breaker such as the top item at https://www.kcb.co.uk/contents/en-uk/d70.html can greatly improve reception in cases like this.​

Glennworth
Posts: 2
Joined: Sat Feb 29, 2020 2:57 am

Re: HDHR Quattro

Post by Glennworth » Mon Mar 02, 2020 12:01 pm

Thanks for this. Really appreciate the advice. I'll give it a look and feedback with progress. Thank you once again.

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