Prime not working on HD apps

Reception, channel detection, network issues, CableCARD setup, etc.
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N2Wind
Posts: 1
Joined: Sat Jan 04, 2020 9:39 am

Prime not working on HD apps

Post by N2Wind » Sat Jan 04, 2020 9:49 am

I have had a Prime for several years. It has worked fine until the past month or so. I have tried to use the HDHR app on Roku and iOS and I cannot tune into channels. Plex has no problem. I have rebooted and it fixes the problem temporarily. Firmware is up to date. The log on the HDHR doesn't show the apps attempting to tune in.

NedS
Silicondust
Posts: 689
Joined: Mon Dec 10, 2018 12:38 pm

Re: Prime not working on HD apps

Post by NedS » Sun Jan 05, 2020 1:27 am

PRIME not working on the Roku is a known issue and limitation of the Roku video player, but it should work on iOS. Is the iOS device on the same local network, not on any guest network or VPN?

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