signal breakup on NBC 17 Raleigh

Reception, channel detection, network issues, CableCARD setup, etc.
jfabernathy
Posts: 43
Joined: Sun Nov 11, 2018 4:24 am

signal breakup on NBC 17 Raleigh

Post by jfabernathy » Sun Dec 15, 2019 7:25 pm

Sunday night 12/15 I started noticing signal breakup that made NBC17 Raleigh unwatchable on both my HDHR Connect and HDHR Quattro. However other TVs had no issues and a PC with a Hauppauge WinTV QuadTV PCIe card had no issues.

It's like something changed similar to the problems we had with old firmware last year this time with some of the HDHRs.

This problem started around 8pm Sunday night. The first hour of Football Night in America was fine, then it all started. I reset both HDHRs and restarted the computers using them.

I've had no issues with any HDHR on any station since the latest firmware that was released 20190621.
Even with the problem my signal strength is 95%, signal Quality is 100% and symbol quality is 100% on the Quattro

mkol
Posts: 4
Joined: Wed Dec 14, 2011 5:56 am

Re: signal breakup on NBC 17 Raleigh

Post by mkol » Mon Dec 16, 2019 8:16 am

I had the same issue last night; had to watch the game via online................................................................................

mkol
Posts: 4
Joined: Wed Dec 14, 2011 5:56 am

Re: signal breakup on NBC 17 Raleigh

Post by mkol » Mon Dec 16, 2019 8:17 am

HD Homerun cablecard..

rljnc
Posts: 72
Joined: Mon May 29, 2017 10:03 am

Re: signal breakup on NBC 17 Raleigh

Post by rljnc » Mon Dec 16, 2019 10:43 am

You guys do know that channel 17 is not NBC anymore it's CBS.

jfabernathy
Posts: 43
Joined: Sun Nov 11, 2018 4:24 am

Re: signal breakup on NBC 5 Raleigh

Post by jfabernathy » Mon Dec 16, 2019 2:16 pm

My bad. It was 5 NBC WRAL.

Locally it was fine this morning. I emailed WRAL engineer and they weren't doing anything last night

jfabernathy
Posts: 43
Joined: Sun Nov 11, 2018 4:24 am

Re: signal breakup on NBC 5 Raleigh

Post by jfabernathy » Tue Dec 17, 2019 5:24 am

So last night it wasn't NBC 5 with the problems it was CBS 17. Since I was watching MNF on ESPN, I missed seeing the problem until I view the recordings made by mythtv and HDHR. Lots of signal breakup. The same programs were being recorded on a non-networked tuner and they were perfect.

That could point to either the HDHR or the network.

anybody else?

rljnc
Posts: 72
Joined: Mon May 29, 2017 10:03 am

Re: signal breakup on NBC 17 Raleigh

Post by rljnc » Tue Dec 17, 2019 6:37 am

Have not seen any issues with mine, but I did not watch our record anything on 17 last night, I will be glad to do some testing on my but really have not had any issues.

jfabernathy
Posts: 43
Joined: Sun Nov 11, 2018 4:24 am

Re: signal breakup on CBS 17 Raleigh

Post by jfabernathy » Tue Dec 17, 2019 6:43 am

My HDHR has been solid since the new firmware in June. The station is okay this morning. Nothing different about our nightly routine. We nightly recorded our programs with HDHR while watching cable channels on YouTube TV.

rljnc
Posts: 72
Joined: Mon May 29, 2017 10:03 am

Re: signal breakup on NBC 17 Raleigh

Post by rljnc » Tue Dec 17, 2019 6:53 am

I have not used my HDHR recording in awhile I run an emby server to do my recording off my connect and quatro, I will setup some test recordings tonight using HDHR on both channel 5 and 17 and see if I get any issues.

leerandall
Posts: 661
Joined: Sat Mar 16, 2013 5:49 pm
Device ID: 131102D9, 1326E147

Re: signal breakup on NBC 17 Raleigh

Post by leerandall » Tue Dec 17, 2019 2:19 pm

jfabernathy, can you check to see if you are getting the same problem the next time your CBS channel is playing a program that is either live or live-to-tape? I have been having an issue with CBS in my market as well, but only with live or live-to-tape programs. Programs like football games (live) and The Late Show With Stephen Colbert (live-to-tape).

jfabernathy
Posts: 43
Joined: Sun Nov 11, 2018 4:24 am

Re: signal breakup on NBC 17 Raleigh

Post by jfabernathy » Tue Dec 17, 2019 5:39 pm

At 6:30pm tonight I set via mythtv to record the news from ABC, NBC, and CBS. All recordings on Channels 11, 5, and 17 in Raleigh were fine at this time.
I'll check in the 10PM time frame to see if anything changes

rljnc
Posts: 72
Joined: Mon May 29, 2017 10:03 am

Re: signal breakup on NBC 17 Raleigh

Post by rljnc » Wed Dec 18, 2019 5:58 am

I recorded Colbert last night and had no issues.

jfabernathy
Posts: 43
Joined: Sun Nov 11, 2018 4:24 am

Re: signal breakup on NBC 17 Raleigh

Post by jfabernathy » Wed Dec 18, 2019 6:36 am

I recorded CBS 17 from 8pm to 11. Only problem was 8 to 8:30.
I was streaming YouTube TV continuously on the same network while all the recording was going on. All devices are Gbe except for the HDHR. But I was only recording 1 program. Network traffic should not be the problem.

jasonl
Silicondust
Posts: 14915
Joined: Sun Oct 28, 2007 9:23 pm

Re: signal breakup on NBC 17 Raleigh

Post by jasonl » Wed Dec 18, 2019 11:29 am

Please enable the sending of diagnostic data on the HDHomeRun and run a channel scan (see https://info.hdhomerun.com/info/trouble ... iagnostics) then the next time you see an issue reply back with the device ID for your HDHomeRun and the time it happened and we will check the logs.

jfabernathy
Posts: 43
Joined: Sun Nov 11, 2018 4:24 am

Re: signal breakup on NBC 17 Raleigh

Post by jfabernathy » Wed Dec 18, 2019 11:53 am

jasonl wrote:
Wed Dec 18, 2019 11:29 am
Please enable the sending of diagnostic data on the HDHomeRun and run a channel scan (see https://info.hdhomerun.com/info/trouble ... iagnostics) then the next time you see an issue reply back with the device ID for your HDHomeRun and the time it happened and we will check the logs.
Done, I'll reply back when I notice a problem.

Jim A

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