Order Question ...

Reception, channel detection, network issues, CableCARD setup, etc.
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EddieP
Posts: 168
Joined: Sat Jun 08, 2019 11:04 am

Order Question ...

Post by EddieP » Tue Dec 10, 2019 10:52 am

My order shows complete but it has yet to ship do I get a tracking number ?
Last edited by EddieP on Tue Dec 10, 2019 5:59 pm, edited 1 time in total.

jasonl
Silicondust
Posts: 14915
Joined: Sun Oct 28, 2007 9:23 pm

Re: Order Question ...

Post by jasonl » Tue Dec 10, 2019 10:55 am

You should get a tracking number the night your order ships once it gets picked up. Make sure to check your junk/spam folder. If you haven't received it within 24 hours of the order complete email please reply back to the order email and the team can check on it.

EddieP
Posts: 168
Joined: Sat Jun 08, 2019 11:04 am

Re: Order Question ...

Post by EddieP » Tue Dec 10, 2019 11:00 am

jasonl wrote:
Tue Dec 10, 2019 10:55 am
You should get a tracking number the night your order ships once it gets picked up. Make sure to check your junk/spam folder. If you haven't received it within 24 hours of the order complete email please reply back to the order email and the team can check on it.
The only thing I have gotten is the Order receipt on 12/03 ... They should have shipped by now unless they ran out of stock. I will file a ticket.

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