DRM Channels are black screen

Reception, channel detection, network issues, CableCARD setup, etc.
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villybhakta
Posts: 2
Joined: Sun Nov 17, 2019 6:51 pm

DRM Channels are black screen

Post by villybhakta » Sun Nov 17, 2019 7:04 pm

Hi all,

I have HDHR prime with Spectrum service. HDHR is setup with a tuning adapter. Everything seems to be setup fine.....

19700101-00:00:00 System: reset reason = power on
19700101-00:00:00 CableCARD: USB device 05A6:0008 connected
19700101-00:00:00 CableCARD: Tuning Resolver connected
19700101-00:00:01 CableCARD: M-CARD inserted
19700101-00:00:01 CableCARD: Tuning Resolver downstream status: success
19700101-00:00:01 CableCARD: Tuning Resolver upstream status: success
19700101-00:00:01 CableCARD: Tuning Resolver authentication status: in progress
19700101-00:00:01 CableCARD: Tuning Resolver operational status: initializing
19700101-00:00:01 CableCARD: invalid session 0xDEAD (cchost_session:261)
19700101-00:00:02 CableCARD: Tuning Resolver authentication status: success
19700101-00:00:02 CableCARD: Tuning Resolver operational status: ready
19700101-00:00:04 System: network link 1000f
19700101-00:00:05 System: ip address obtained: 192.168.1.15 / 255.255.255.0
19700101-00:00:06 CableCARD: Technicolor/Cisco card (0103:0001)
19700101-00:00:11 CableCARD: authentication status: authentication in progress
19700101-00:00:11 CableCARD: authentication status: authentication success, validation success
20191118-01:37:46 CableCARD: time changed from Thu Jan 01 00:01:35 1970 to Mon Nov 18 01:37:46 2019
20191118-01:44:52 Tuner: tuner0 tuning 419 FOXSPHD
20191118-01:44:52 Tuner: tuner0 streaming http to 192.168.1.29:57280
20191118-01:44:52 CableCARD: tuner0 419 FOXSPHD access = subscribed

but when i try to view a channel like FOX sports in HDHR View it's a blank screen with no audio. When i try to view in VLC i bascially get a screenshot of what was playing when i opened the stream (no audio/video). Other channels like my locals work fine. Any thoughts.

signcarver
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Joined: Wed Jan 24, 2007 1:04 am
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Re: DRM Channels are black screen

Post by signcarver » Sun Nov 17, 2019 8:01 pm

Vlc won't work with drm channels. Describe the computer system including os and app being used and displays (for all practical purposes in troubleshooting any/all displays must be hdcp compliant, though technically that is for all digitally connected displays and in theory hdmi and vga might work). Is it wired ethernet connection or wifi? Anything in between that can cause excessive latency? Do you happen to have an old version of the DVR engine as that had some issues with the client trying to use it to play.

villybhakta
Posts: 2
Joined: Sun Nov 17, 2019 6:51 pm

Re: DRM Channels are black screen

Post by villybhakta » Sun Nov 17, 2019 10:53 pm

Tried windows 8.1 and 10 machines, wired and wireless with the HDHR program and through Kodi and couldnt get DRM channels to play.

Works on android phone through HDHR view app and on Samsung Smart TV.

signcarver
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Posts: 8530
Joined: Wed Jan 24, 2007 1:04 am
Device ID: 131B34B7 13231F92 1070A18E 1073ED6F 15300C36

Re: DRM Channels are black screen

Post by signcarver » Mon Nov 18, 2019 12:11 am

8.1 won't work with drm (you need to use wmc for that) and kodi won't work with drm. What should work is the official app under win 10 from the windows store. Make sure you also get Microsoft's mpeg2 codec package as well.

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