computer upgrade

Reception, channel detection, network issues, CableCARD setup, etc.
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critic
Posts: 74
Joined: Sun May 24, 2015 4:09 pm

computer upgrade

Post by critic » Sun Sep 15, 2019 6:42 pm

i just changed my main machine from win7pro to win10pro and got few problems.

1. i am unable to play DRM channels in hdhomerun view win 10 app
2. missing DVR tab under my.hdhomerun.com (using chrome browser)

i am sure there will be more i will post them as i find them

jasonl
Silicondust
Posts: 14628
Joined: Sun Oct 28, 2007 9:23 pm

Re: computer upgrade

Post by jasonl » Mon Sep 16, 2019 2:08 pm

Did you upgrade in place or do a clean install? If you upgraded, you should uninstall and reinstall the HDHomeRun app so that it removes the old Win 7 version of the app, and then install the Win 10 version from the Windows Store. If you're running the DVR on that PC, you'll also need to enable it in the HDHomeRun Setup program (Windows tends to remove services like that when you do an upgrade).

critic
Posts: 74
Joined: Sun May 24, 2015 4:09 pm

Re: computer upgrade

Post by critic » Mon Sep 16, 2019 4:26 pm

I did clean install on new computer

jasonl
Silicondust
Posts: 14628
Joined: Sun Oct 28, 2007 9:23 pm

Re: computer upgrade

Post by jasonl » Tue Sep 17, 2019 3:14 pm

Make sure you have the latest video card drivers installed from the manufacturer. If Windows doesn't install the correct driver automatically for some reason and just leaves you with the basic driver, that won't be able to play DRM channels.

replayreb
Posts: 23
Joined: Sat Nov 10, 2018 6:14 am

Re: computer upgrade

Post by replayreb » Sat Sep 21, 2019 10:23 pm

After I upgraded to Windows 10 I got a black screen when I launched the HDHomeRun app and found out I had to install "MPEG-2 Video Extension" from the Windows 10 app store to fix it. Just in case anyone runs into this problem in the future...
https://www.microsoft.com/en-us/p/mpeg- ... 95q1zzpmh4

critic
Posts: 74
Joined: Sun May 24, 2015 4:09 pm

Re: computer upgrade

Post by critic » Thu Oct 17, 2019 5:17 am

@jasonl i have latest video drivers installed

@replayreb MPEG-2 Video Extension was installed at initial setup but somehow i still not meeting DRM requirements

critic
Posts: 74
Joined: Sun May 24, 2015 4:09 pm

Re: computer upgrade

Post by critic » Thu Oct 17, 2019 5:23 am

DRM support on Windows 10 requires that at least one display be connected using a digital connection (HDMI/DVI/DisplayPort) that supports HDCP.
jasonl i think this is my problem since my screen is hook up with vga will try hdmi later and report

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