Connect Quattro (HDHR5-4US) only using 1 tuner

Reception, channel detection, network issues, CableCARD setup, etc.
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Kwisatz
Posts: 2
Joined: Wed Sep 04, 2019 10:23 am

Connect Quattro (HDHR5-4US) only using 1 tuner

Post by Kwisatz » Wed Sep 04, 2019 10:30 am

I've been trying to get my Quattro to use multiple tuners, but it doesn't seem to want to play nice, curious if I'm missing a config somewhere...Both the native HDHomeRun app and Plex all throw an error when I try to watch a different channel on a different device

HDHR5-4US ver 20190621
Plex Server ver 1.16.6.1592-b9d49bdb7

jasonl
Silicondust
Posts: 14233
Joined: Sun Oct 28, 2007 9:23 pm

Re: Connect Quattro (HDHR5-4US) only using 1 tuner

Post by jasonl » Wed Sep 04, 2019 1:20 pm

Please enable the sending of diagnostic data on the HDHomeRun and run a channel scan (see https://info.hdhomerun.com/info/trouble ... iagnostics) then try to watch two things at once. Reply back with the device ID for your HDHomeRun and the time you tried and we will check the logs.

Kwisatz
Posts: 2
Joined: Wed Sep 04, 2019 10:23 am

Re: Connect Quattro (HDHR5-4US) only using 1 tuner

Post by Kwisatz » Wed Sep 04, 2019 2:54 pm

Whatever all that did, it's working now...I did notice it loaded new beta firmware...and I hadn't tried rebooting the box (troubleshooting 101)...

Model: HDHR5-4US
Device ID: 107344E0
Firmware: 20190815beta1

tested about 1445

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