No channels detected but TV finds several

Reception, channel detection, network issues, CableCARD setup, etc.
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PTRFRLL
Posts: 1
Joined: Sun Aug 11, 2019 5:27 pm

No channels detected but TV finds several

Post by PTRFRLL » Sun Aug 11, 2019 5:32 pm

I have an antenna in the attic that’s connected to a splitter that runs to several rooms in the house. If I do a channel scan on a TV, it will find around 60 channels but on my Connect Duo (connected to the same splitter) no channels are detected. What am I missing?

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jasonl
Silicondust
Posts: 14055
Joined: Sun Oct 28, 2007 9:23 pm

Re: No channels detected but TV finds several

Post by jasonl » Mon Aug 12, 2019 3:33 pm

Please enable the sending of diagnostic data on the HDHomeRun and run a channel scan (https://info.hdhomerun.com/info/trouble ... iagnostics) then reply back with the device ID for your HDHomeRun and we will check the logs to see what is happening.

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