Extend issue; reset reason = application watchdog

Reception, channel detection, network issues, CableCARD setup, etc.
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ckwsp101_tv
Posts: 4
Joined: Fri Mar 13, 2015 4:46 pm

Extend issue; reset reason = application watchdog

Post by ckwsp101_tv » Thu Aug 08, 2019 9:23 am

I experienced a watchdog reset on my old Extend.
Original power supply.
Happens maybe 1 time out of 60 recording sessions.
I use the wget command from linux shell.

Any suggestions on how to debug?

Hardware Model HDTC-2US
Firmware Version 20190621
Device ID 10519452

19700101-00:00:17 System: reset reason = application watchdog
19700101-00:00:17 System: E5592573 0000000E 004FDB88 00474E28 00474018 00517B08 0050F3C8 00410EE4
19700101-00:00:17 System: 00410EE4 0050F3C8 0051D4A8 00410EE4 00407110 0051D4A8 00406FC0 00473B68
19700101-00:00:17 System: network link 100f
19700101-00:00:19 System: ip address obtained: 192.168.1.108 / 255.255.255.0
20190808-05:41:13 System: time changed from Thu Jan 1 00:00:36 1970 to Thu Aug 8 05:41:13 2019

gtb
Expert
Posts: 3985
Joined: Thu Oct 06, 2011 1:00 pm
Location: Sunnyvale, CA USA

Re: Extend issue; reset reason = application watchdog

Post by gtb » Thu Aug 08, 2019 9:37 am

ckwsp101_tv wrote:
Thu Aug 08, 2019 9:23 am
Any suggestions on how to debug?
You might try an alternative power supply, but the original extends were notorious to run hot, and the fan reportedly often died. And high heat can result in badness with electronics. I would generally recommend that if the extend is the right answer for you to have it upgraded with a new passive thermal cooling case, which SD offers through their store (I don't remember the price, but it was reasonable considering what they have to do).

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